Datasets:
original dialog id
string
| new dialog id
string
| dialog index
int32
| original dialog info
string
| log
list
| prompt
list
| external knowledge non-flat
string
| external knowledge
string
| dst knowledge
string
| intent knowledge
string
|
---|---|---|---|---|---|---|---|---|---|
"3592" | "ABCD--train--1" | 1 | "{"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}" | [
{
"turn id": 1,
"user utterance": "",
"system response": "Hi! How can I help you?",
"dialog history": "",
"original user side information": "{\"delexed\": []}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"hi!\", \"turn_count\": 1, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 87], \"candidates\": [27949, 7582, 13567, 17765, 36101, 3654, 19384, 24610, 11279, 18856, 21389, 5960, 28378, 28236, 9549, 28427, 3660, 18433, 17370, 32708, 20048, 22386, 32336, 35202, 2178, 23898, 10637, 38498, 28360, 9512, 8556, 22822, 10788, 428, 8235, 21382, 25976, 14142, 32709, 22689, 21264, 26272, 5067, 9121, 9927, 3400, 16443, 20966, 7033, 3207, 1080, 5564, 35240, 37169, 5142, 34655, 6283, 7709, 31778, 39529, 31187, 33287, 12122, 15235, 27885, 29649, 22412, 29223, 28004, 5810, 8593, 30743, 4894, 39776, 17575, 9911, 27374, 33801, 11525, 31743, 11878, 29584, 33171, 10248, 30543, 17682, 36400, 3112, 20065, 3202, 37277, 31274, 21881, 24298, 3919, 12550, 12941, 39672, 7837, 17887]}, {\"speaker\": \"agent\", \"text\": \"how can i help you?\", \"turn_count\": 2, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 35], \"candidates\": [20663, 33978, 3924, 8821, 3852, 34217, 18993, 9077, 36024, 25701, 1938, 21866, 15491, 13364, 15312, 7594, 4916, 33866, 20236, 39529, 36145, 24941, 2340, 7660, 22307, 20419, 11681, 34058, 24918, 28753, 32609, 19100, 38406, 22030, 38968, 416, 3736, 23023, 26465, 12561, 12072, 33635, 22506, 24280, 37968, 22761, 8832, 12908, 4207, 1920, 16746, 8643, 3979, 24596, 15440, 608, 20082, 36213, 36172, 11043, 36463, 20164, 17107, 1243, 38331, 35049, 36655, 32434, 23222, 6353, 21386, 15096, 29314, 3324, 16277, 3681, 27774, 37102, 21514, 17508, 39278, 30644, 25690, 10284, 35660, 33259, 26726, 31565, 13321, 37528, 23724, 30271, 38646, 29853, 22403, 37553, 30842, 16460, 24857, 39532]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "Hi! I need to return an item, can you help me with that?",
"system response": "sure, may I have your name please?",
"dialog history": "<SYSTEM> Hi! How can I help you?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"hi! i need to return an item, can you help me with that?\", \"turn_count\": 3, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"sure, may i have your name please?\", \"turn_count\": 4, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 21], \"candidates\": [19667, 32391, 22335, 16896, 10781, 16285, 10127, 12376, 24815, 32343, 31032, 16345, 23946, 8388, 2345, 34260, 24719, 30846, 31866, 3759, 28564, 59186, 138, 14344, 9407, 23397, 27246, 9432, 30549, 27017, 13924, 13502, 29423, 27194, 12712, 7989, 1596, 21374, 2382, 23753, 12552, 35142, 2297, 22959, 2142, 37046, 16634, 846, 14465, 35676, 37358, 37166, 1053, 11412, 22861, 31556, 36338, 18439, 34818, 37137, 11761, 26378, 13633, 1689, 28103, 12462, 36995, 8325, 25809, 236, 25199, 28799, 39457, 26503, 2808, 1672, 2564, 21191, 5776, 31239, 37639, 31453, 14721, 2956, 36640, 28285, 27332, 13587, 78, 29931, 531, 18736, 19036, 24406, 9370, 536, 30413, 12832, 10534, 20786]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "Crystal Minh",
"system response": "thanks, may I ask the reason for the return?",
"dialog history": "<SYSTEM> Hi! How can I help you? <USER> Hi! I need to return an item, can you help me with that? <SYSTEM> sure, may I have your name please?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"crystal minh\", \"turn_count\": 5, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"thanks, may i ask the reason for the return?\", \"turn_count\": 6, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 62], \"candidates\": [25834, 38107, 21335, 17115, 22152, 34422, 21822, 24856, 9429, 28130, 35380, 17677, 12518, 38138, 1279, 4296, 37668, 7956, 31188, 39019, 12866, 7535, 23249, 21934, 22492, 526, 4023, 38789, 25126, 18094, 33423, 14519, 15519, 22781, 2040, 19939, 34620, 26313, 34027, 9718, 28659, 38146, 10773, 18592, 35846, 36482, 11721, 14451, 9193, 15792, 22432, 38091, 25441, 37959, 2298, 33576, 37500, 37157, 31110, 37755, 19274, 28401, 10269, 8770, 35113, 27380, 32948, 8966, 27997, 21672, 25692, 31340, 38771, 31712, 35841, 19015, 10294, 7728, 8443, 18469, 4597, 36436, 21604, 17260, 14187, 11393, 35301, 10476, 2338, 13906, 31818, 1858, 14420, 9460, 22803, 6234, 23203, 25235, 37985, 23051]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "I got the wrong size.",
"system response": "ok, may I have your username, email address and order ID please?",
"dialog history": "<SYSTEM> Hi! How can I help you? <USER> Hi! I need to return an item, can you help me with that? <SYSTEM> sure, may I have your name please? <USER> Crystal Minh <SYSTEM> thanks, may I ask the reason for the return?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"i got the wrong size.\", \"turn_count\": 8, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok, may i have your username, email address and order id please?\", \"turn_count\": 9, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 71], \"candidates\": [1926, 3800, 10364, 23152, 9810, 251, 27885, 27383, 13847, 26234, 18047, 5002, 36529, 8289, 29685, 14771, 34395, 24843, 25071, 23975, 17088, 28855, 23092, 22311, 6838, 36889, 35436, 10384, 187, 10353, 31786, 17646, 27521, 39985, 37428, 24586, 13736, 23997, 25373, 13804, 11723, 18361, 27980, 24241, 3782, 32375, 6178, 19896, 22195, 12657, 19166, 19953, 3896, 35852, 35201, 19829, 24084, 12946, 24833, 28003, 21848, 13870, 20401, 14620, 34081, 17190, 3758, 19532, 19440, 15533, 10580, 6209, 6702, 36194, 31635, 39644, 20147, 13790, 33840, 18813, 18359, 17565, 18653, 11245, 1415, 11505, 13000, 16400, 36336, 19863, 9868, 6581, 27392, 34097, 16198, 10361, 33215, 28053, 15697, 32140]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "Username: cminh730 [email protected] Order ID: 3348917502",
"system response": "thanks so much! What is your membership level Crystal?",
"dialog history": "<SYSTEM> Hi! How can I help you? <USER> Hi! I need to return an item, can you help me with that? <SYSTEM> sure, may I have your name please? <USER> Crystal Minh <SYSTEM> thanks, may I ask the reason for the return? <USER> I got the wrong size. <SYSTEM> ok, may I have your username, email address and order ID please?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"username: <username>\", \"turn_count\": 10, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"<email>\", \"turn_count\": 11, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"order id: <order_id>\", \"turn_count\": 12, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"thanks so much! what is your membership level crystal?\", \"turn_count\": 14, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 86], \"candidates\": [16123, 13634, 24031, 13067, 21879, 29549, 7924, 20691, 13953, 13964, 20425, 28968, 1021, 39077, 8579, 16334, 36384, 27605, 3049, 24005, 14770, 10333, 18690, 8413, 1609, 27507, 14556, 35528, 15783, 2108, 39308, 20048, 28695, 25948, 29543, 27736, 8933, 7598, 13231, 22293, 19754, 35670, 38971, 778, 23667, 39679, 24792, 18709, 3092, 2523, 31797, 5541, 31587, 27761, 15216, 32656, 3763, 177, 4115, 13468, 7803, 6400, 20290, 24244, 744, 31430, 21869, 2498, 18489, 8036, 18902, 10859, 38149, 1912, 19558, 11749, 11358, 36847, 15845, 32047, 15924, 17845, 5402, 22975, 28655, 14321, 875, 12349, 16209, 5211, 36419, 13714, 22058, 7207, 32863, 20645, 29519, 20673, 32246, 8290]}]}",
"dst": "\"product_defect order_id 3348917502\"",
"dst accumulated": "\"product_defect username cminh730, product_defect email [email protected], product_defect order_id 3348917502\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "I'm a bronze",
"system response": "ok, was the purchase made in the last 90 days?",
"dialog history": "<SYSTEM> Hi! How can I help you? <USER> Hi! I need to return an item, can you help me with that? <SYSTEM> sure, may I have your name please? <USER> Crystal Minh <SYSTEM> thanks, may I ask the reason for the return? <USER> I got the wrong size. <SYSTEM> ok, may I have your username, email address and order ID please? <USER> Username: cminh730 [email protected] Order ID: 3348917502 <SYSTEM> thanks so much! What is your membership level Crystal?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"i'm a bronze\", \"turn_count\": 15, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok, was the purchase made in the last 90 days?\", \"turn_count\": 16, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 80], \"candidates\": [6243, 30199, 34987, 16808, 2766, 24890, 12194, 426, 38546, 16599, 611, 3631, 6572, 33673, 26476, 36628, 25408, 13420, 28238, 26407, 6045, 20261, 21291, 37422, 1600, 23880, 17408, 18336, 25486, 21047, 9345, 2558, 29794, 14501, 19843, 1128, 26100, 28867, 20957, 22305, 11666, 2184, 13806, 35675, 23440, 475, 35435, 10555, 29588, 34831, 16032, 21328, 28031, 23353, 17715, 7080, 32501, 37311, 32131, 27021, 17385, 31585, 21481, 16536, 24359, 29546, 23212, 11287, 26643, 39397, 3221, 4187, 3714, 34123, 25428, 33912, 39306, 15237, 7630, 31961, 6047, 7841, 33657, 37265, 39543, 68, 5405, 32348, 3181, 39755, 9155, 22309, 14471, 12293, 26302, 21833, 39969, 23617, 23633, 24283]}]}",
"dst": "\"\"",
"dst accumulated": "\"product_defect username cminh730, product_defect email [email protected], product_defect order_id 3348917502\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 7,
"user utterance": "No, I bought it in November.",
"system response": "ok, unfortunately because it has been more than 90 days we cannot accept the return. Would there be anything else I can help you with?",
"dialog history": "<SYSTEM> Hi! How can I help you? <USER> Hi! I need to return an item, can you help me with that? <SYSTEM> sure, may I have your name please? <USER> Crystal Minh <SYSTEM> thanks, may I ask the reason for the return? <USER> I got the wrong size. <SYSTEM> ok, may I have your username, email address and order ID please? <USER> Username: cminh730 [email protected] Order ID: 3348917502 <SYSTEM> thanks so much! What is your membership level Crystal? <USER> I'm a bronze <SYSTEM> ok, was the purchase made in the last 90 days?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"no, i bought it in november.\", \"turn_count\": 17, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok, unfortunately because it has been more than 90 days we cannot accept the return. would there be anything else i can help you with?\", \"turn_count\": 18, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 60], \"candidates\": [39455, 8582, 19687, 1330, 8209, 31816, 21026, 29548, 39579, 15523, 39565, 4303, 29689, 862, 34546, 9803, 31028, 1546, 34327, 18101, 12878, 22230, 27744, 22656, 24885, 4816, 27413, 14136, 14697, 14830, 26749, 19140, 24560, 15450, 19705, 15478, 16914, 18437, 22691, 12176, 9801, 26686, 6003, 18791, 8639, 17384, 32852, 10146, 32328, 6893, 19205, 11038, 2413, 26226, 1598, 14995, 11210, 20916, 21240, 37320, 59187, 24815, 23340, 7881, 11253, 35817, 2122, 6180, 3066, 18527, 23193, 32213, 17070, 35572, 34974, 10923, 23089, 29289, 1384, 35977, 14164, 30801, 22813, 7512, 4348, 39829, 37174, 14837, 6154, 34654, 14952, 37711, 23251, 32854, 29648, 31489, 4181, 28310, 32532, 3857]}]}",
"dst": "\"\"",
"dst accumulated": "\"product_defect username cminh730, product_defect email [email protected], product_defect order_id 3348917502\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 8,
"user utterance": "What if I ask really, really nicely?",
"system response": "I can escalate to my manager if you'd like I'd just need your phone number.",
"dialog history": "<SYSTEM> Hi! How can I help you? <USER> Hi! I need to return an item, can you help me with that? <SYSTEM> sure, may I have your name please? <USER> Crystal Minh <SYSTEM> thanks, may I ask the reason for the return? <USER> I got the wrong size. <SYSTEM> ok, may I have your username, email address and order ID please? <USER> Username: cminh730 [email protected] Order ID: 3348917502 <SYSTEM> thanks so much! What is your membership level Crystal? <USER> I'm a bronze <SYSTEM> ok, was the purchase made in the last 90 days? <USER> No, I bought it in November. <SYSTEM> ok, unfortunately because it has been more than 90 days we cannot accept the return. Would there be anything else I can help you with?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"what if i ask really, really nicely?\", \"turn_count\": 19, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"i can escalate to my manager if you'd like\", \"turn_count\": 20, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 89], \"candidates\": [22034, 3423, 12253, 33379, 30956, 10159, 30497, 28060, 12684, 33008, 9460, 17493, 22579, 17004, 12763, 33776, 31222, 5487, 26000, 23726, 31648, 1755, 38334, 14430, 9840, 38438, 37565, 7352, 11152, 25697, 10644, 2588, 16061, 24937, 364, 6636, 21661, 20352, 29592, 14852, 8117, 19737, 11257, 36207, 20946, 19888, 8553, 3036, 15505, 25573, 7901, 25017, 29801, 31639, 10164, 23076, 25415, 27073, 7278, 26363, 16462, 36009, 1792, 14824, 30515, 13095, 23261, 35095, 16327, 31537, 485, 5342, 26620, 39432, 4313, 16997, 17815, 18429, 12552, 31392, 19675, 36957, 21900, 10442, 38408, 3515, 29356, 29394, 26774, 59188, 26042, 812, 9148, 28276, 28742, 12998, 10671, 31267, 21874, 7751]}, {\"speaker\": \"agent\", \"text\": \"i'd just need your phone number.\", \"turn_count\": 21, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 19], \"candidates\": [18629, 14096, 27068, 20591, 25862, 13835, 39087, 6515, 17463, 4700, 22766, 17915, 8144, 21027, 19596, 9961, 34951, 7459, 39352, 10199, 15775, 20298, 21619, 15155, 3573, 38565, 38795, 13113, 26294, 34512, 28669, 21064, 31326, 20326, 36020, 21598, 14074, 1290, 313, 37235, 39152, 33868, 39389, 22520, 5916, 34734, 7142, 20436, 11579, 22161, 10446, 8840, 5723, 30806, 11371, 11280, 25570, 13793, 21677, 125, 12009, 21798, 4211, 26702, 15664, 23329, 27902, 16237, 25158, 23870, 14120, 26460, 8077, 13382, 39249, 5785, 29278, 4867, 451, 19880, 34049, 12308, 29791, 240, 20937, 25504, 29284, 9606, 31684, 2197, 22500, 31115, 13908, 727, 23070, 21169, 2366, 10933, 13243, 14141]}]}",
"dst": "\"\"",
"dst accumulated": "\"product_defect username cminh730, product_defect email [email protected], product_defect order_id 3348917502\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 9,
"user utterance": "(977) 625-2661 I'll look forward to hearing from them. Thanks for trying to help.",
"system response": "OK, I have let my manager know, they will give you a call. Sorry I couldn't be of more assistance! Have a great night!",
"dialog history": "<SYSTEM> Hi! How can I help you? <USER> Hi! I need to return an item, can you help me with that? <SYSTEM> sure, may I have your name please? <USER> Crystal Minh <SYSTEM> thanks, may I ask the reason for the return? <USER> I got the wrong size. <SYSTEM> ok, may I have your username, email address and order ID please? <USER> Username: cminh730 [email protected] Order ID: 3348917502 <SYSTEM> thanks so much! What is your membership level Crystal? <USER> I'm a bronze <SYSTEM> ok, was the purchase made in the last 90 days? <USER> No, I bought it in November. <SYSTEM> ok, unfortunately because it has been more than 90 days we cannot accept the return. Would there be anything else I can help you with? <USER> What if I ask really, really nicely? <SYSTEM> I can escalate to my manager if you'd like I'd just need your phone number.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"<phone>\", \"turn_count\": 22, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"i'll look forward to hearing from them.\", \"turn_count\": 25, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"thanks for trying to help.\", \"turn_count\": 26, \"targets\": [\"return_size\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok, i have let my manager know, they will give you a call. sorry i couldn't be of more assistance!\", \"turn_count\": 27, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 50], \"candidates\": [33830, 3298, 28805, 16547, 31650, 19634, 26567, 25946, 29573, 18255, 38487, 30906, 20937, 14993, 32046, 36907, 19849, 19109, 13475, 10455, 15252, 21911, 16741, 28785, 36296, 22901, 18117, 30115, 16394, 37071, 24835, 28035, 24717, 30576, 22842, 31930, 23413, 4840, 26368, 35244, 22788, 17466, 22005, 35592, 3966, 6610, 4205, 7787, 21213, 31336, 9463, 8860, 15185, 20135, 14081, 7905, 33909, 37737, 13904, 21537, 28546, 18595, 23903, 4337, 3997, 16854, 14634, 24732, 1486, 17465, 37081, 34929, 37618, 22574, 23609, 18638, 37825, 24113, 28982, 38886, 7922, 5173, 37760, 11870, 36618, 32332, 33318, 36283, 7942, 17324, 36272, 21772, 6159, 21009, 39322, 39347, 19498, 32159, 17096, 14598]}, {\"speaker\": \"agent\", \"text\": \"have a great night!\", \"turn_count\": 28, \"targets\": [\"return_size\", \"retrieve_utterance\", null, [], 52], \"candidates\": [22768, 17369, 38834, 7337, 31981, 38123, 2823, 37541, 37390, 29363, 29091, 26474, 3731, 2259, 12044, 33248, 8299, 33415, 36880, 24105, 12939, 29023, 38200, 22724, 7822, 39446, 19600, 38484, 36358, 12733, 27071, 36523, 5255, 3575, 457, 38538, 27276, 4172, 28354, 6562, 11579, 19985, 38810, 18144, 5684, 23663, 38591, 18236, 8037, 7657, 36296, 21858, 23070, 5211, 11515, 23464, 29203, 25030, 10228, 35015, 37773, 14121, 6645, 37628, 25177, 25456, 39314, 35059, 16520, 9149, 4089, 21063, 10499, 3315, 11068, 4088, 12090, 28787, 10837, 26138, 18760, 29205, 37343, 11184, 23337, 36165, 4775, 14353, 18027, 17515, 26552, 11923, 37004, 24291, 20395, 28970, 37369, 32421, 13301, 36981]}]}",
"dst": "\"\"",
"dst accumulated": "\"product_defect username cminh730, product_defect email [email protected], product_defect order_id 3348917502, product_defect phone 977 625-2661\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to solve issues about refunds and returns. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to solve issues about refunds and returns. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to solve issues about refunds and returns. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to solve issues about refunds and returns. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users solve issues about refunds and returns. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"product_defect": {"<username>": ["sanyaafzal785", "crystalm386", "dwilliams383", "rdomingo924", "chloez94", "alberts0", "nbouchard832", "sanyaa32", "joycewu9", "rodriguezd528"], "<email>": ["[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]"], "<order_id>": ["0129556379", "9158822241", "5353912267", "3870043563", "7189122746", "1007882638", "0646934557", "2762764761", "2661587788", "2710504879"], "<phone>": ["(659) 706-2848", "(822) 189-2832", "(772) 457-8093", "(652) 704-5471", "(337) 301-8558", "(977) 625-2661", "(089) 875-6007", "(288) 749-5627", "(720) 986-4183", "(716) 613-6340", "(354) 288-0475"], "<street_address>": ["7646 brushwick dr", "8858 circle drive", "2773 kennedy st", "2456 1st ave", "4168 1st ave", "5919 1st ave", "6898 lexington ave", "6916 kennedy st", "0035 lexington ave", "9632 circle drive"], "<zip_code>": ["62231", "70124", "94971", "87341", "75954", "52461", "99130", "42146", "94955", "25708"], "<amount>": ["89.00", "94", "99", "64", "59", "79", "84", "49.00", "54", "64.00", "59.00", "89", "84.00", "74", "49", "69", "79.00"], "<account_id>": ["r0ctwcfr6e", "eiydw2ip4y", "y99ygsxeyl", "hiklloulr9", "zm7tevnqd8", "5bwsmruszy", "verrll5tnl", "bylze8ajut", "iubol88mr2", "g8ozjjwjcg"], "<name>": ["michael_kors shirt", "michael_kors jeans", "calvin_klein jacket", "guess jeans", "michael_kors boots", "guess jacket", "tommy_hilfiger shirt", "tommy_hilfiger jacket", "guess boots", "guess shirt"]}}, "intents": {}}" | ""()"" | ""( product_defect : ( <username> : ( sanyaafzal785 | crystalm386 | dwilliams383 | rdomingo924 | chloez94 | alberts0 | nbouchard832 | sanyaa32 | joycewu9 | rodriguezd528 ) | <email> : ( [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] ) | <order_id> : ( 0129556379 | 9158822241 | 5353912267 | 3870043563 | 7189122746 | 1007882638 | 0646934557 | 2762764761 | 2661587788 | 2710504879 ) | <phone> : ( (659) 706-2848 | (822) 189-2832 | (772) 457-8093 | (652) 704-5471 | (337) 301-8558 | (977) 625-2661 | (089) 875-6007 | (288) 749-5627 | (720) 986-4183 | (716) 613-6340 | (354) 288-0475 ) | <street_address> : ( 7646 brushwick dr | 8858 circle drive | 2773 kennedy st | 2456 1st ave | 4168 1st ave | 5919 1st ave | 6898 lexington ave | 6916 kennedy st | 0035 lexington ave | 9632 circle drive ) | <zip_code> : ( 62231 | 70124 | 94971 | 87341 | 75954 | 52461 | 99130 | 42146 | 94955 | 25708 ) | <amount> : ( 89.00 | 94 | 99 | 64 | 59 | 79 | 84 | 49.00 | 54 | 64.00 | 59.00 | 89 | 84.00 | 74 | 49 | 69 | 79.00 ) | <account_id> : ( r0ctwcfr6e | eiydw2ip4y | y99ygsxeyl | hiklloulr9 | zm7tevnqd8 | 5bwsmruszy | verrll5tnl | bylze8ajut | iubol88mr2 | g8ozjjwjcg ) | <name> : ( michael_kors shirt | michael_kors jeans | calvin_klein jacket | guess jeans | michael_kors boots | guess jacket | tommy_hilfiger shirt | tommy_hilfiger jacket | guess boots | guess shirt )))"" | ""()"" |
"9489" | "ABCD--train--2" | 2 | "{"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}" | [
{
"turn id": 1,
"user utterance": "",
"system response": "good afternoon, how can I help you?",
"dialog history": "",
"original user side information": "{\"delexed\": []}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"good afternoon, how can i help you?\", \"turn_count\": 1, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 45], \"candidates\": [5276, 25374, 6168, 25421, 38359, 26383, 11097, 1049, 37700, 9281, 6346, 13724, 2613, 3561, 21280, 22496, 1297, 25545, 25287, 5669, 34697, 28450, 28864, 437, 5533, 23634, 36280, 2008, 38520, 33719, 27021, 12011, 27246, 629, 26253, 34792, 26235, 2932, 31294, 20203, 23427, 22508, 11938, 27607, 18407, 64, 27192, 28943, 31126, 26601, 31280, 171, 38100, 5331, 35734, 30593, 15457, 33529, 18094, 34302, 5820, 23776, 35875, 34859, 16717, 33908, 672, 34860, 416, 1949, 33157, 25516, 15391, 1856, 22047, 14431, 38047, 36941, 5024, 2568, 18379, 23573, 15894, 20433, 27352, 1714, 17800, 37194, 19768, 9604, 6292, 14381, 23517, 22069, 32771, 12815, 30380, 32268, 15259, 7196]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "just wanted to check on the status of a refund",
"system response": "sure, would you give me your full name or account ID",
"dialog history": "<SYSTEM> good afternoon, how can I help you?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"just wanted to check on the status of a refund\", \"turn_count\": 2, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"sure, would you give me your full name or account id\", \"turn_count\": 3, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 77], \"candidates\": [33747, 30334, 23536, 39262, 39915, 36923, 6809, 25494, 32788, 23995, 22217, 25196, 30995, 29418, 8464, 28901, 11026, 24960, 10787, 23217, 37474, 39662, 24191, 28780, 30400, 4166, 1701, 9180, 13579, 28547, 12336, 4030, 20242, 23372, 9070, 23219, 20276, 25264, 9685, 30284, 11476, 28436, 34368, 34638, 7920, 35743, 39821, 32910, 8808, 9089, 30768, 22772, 24660, 33199, 25446, 27933, 3915, 39811, 23402, 10443, 2463, 2950, 27323, 4488, 9801, 26812, 29840, 24210, 8764, 26012, 26163, 25309, 13364, 12506, 3270, 23150, 28721, 2668, 22313, 28535, 38615, 17007, 21423, 18428, 13427, 27622, 11973, 23235, 26306, 28994, 24891, 23299, 13439, 20630, 5912, 36948, 32936, 248, 30035, 17858]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "Alessandro Phoenix aphoenix939",
"system response": "additional to this you would give me the order ID and email please",
"dialog history": "<SYSTEM> good afternoon, how can I help you? <USER> just wanted to check on the status of a refund <SYSTEM> sure, would you give me your full name or account ID",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"alessandro phoenix\", \"turn_count\": 4, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"<username>\", \"turn_count\": 5, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"additional to this you would give me the order id and email\", \"turn_count\": 7, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 59], \"candidates\": [1770, 37965, 35066, 25269, 15942, 8529, 13055, 17097, 26148, 22590, 11569, 5500, 21272, 4271, 18513, 8807, 1957, 9485, 22162, 38563, 4502, 32322, 37580, 19037, 7446, 29403, 38005, 27492, 24435, 21334, 28220, 28167, 15108, 1288, 34839, 16, 36559, 26453, 11668, 36824, 5721, 35856, 35598, 25042, 9907, 30863, 12258, 6064, 15271, 9115, 13153, 31463, 10215, 9156, 8922, 13510, 2855, 32188, 34565, 27420, 16687, 14485, 11000, 30209, 22992, 30923, 6910, 19595, 38800, 37505, 20734, 4044, 16173, 23579, 27179, 17092, 37979, 18804, 5487, 29375, 24480, 33886, 7009, 30628, 27631, 31904, 28870, 3614, 38517, 24951, 10342, 30438, 23403, 31992, 37018, 15171, 2779, 39690, 10299, 27587]}, {\"speaker\": \"agent\", \"text\": \"please\", \"turn_count\": 8, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 48], \"candidates\": [23303, 1844, 12834, 38972, 38779, 9536, 9886, 23020, 2357, 21304, 37303, 22051, 10005, 16373, 34476, 7415, 22894, 23405, 878, 30978, 9395, 17523, 11590, 9089, 15513, 21081, 6098, 5033, 8218, 24493, 35547, 38660, 3637, 612, 3945, 38846, 32033, 18513, 20516, 1315, 14870, 23191, 15345, 6121, 32978, 15931, 32236, 21166, 319, 36817, 33869, 27939, 14818, 10270, 15054, 7122, 1272, 29044, 14053, 35563, 8503, 16454, 19434, 23894, 17227, 17701, 29209, 9543, 7947, 36513, 24240, 32688, 24722, 6571, 30291, 33041, 2931, 22612, 25280, 20325, 12556, 33224, 22127, 743, 39568, 6875, 34759, 17381, 8919, 17071, 22354, 616, 22598, 34262, 26484, 6402, 10583, 27044, 16750, 36680]}]}",
"dst": "\"product_defect username aphoenix939\"",
"dst accumulated": "\"product_defect username aphoenix939\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "7916676427 [email protected] no worries",
"system response": "everything in order, soon I will indicate the status of your refund.",
"dialog history": "<SYSTEM> good afternoon, how can I help you? <USER> just wanted to check on the status of a refund <SYSTEM> sure, would you give me your full name or account ID <USER> Alessandro Phoenix aphoenix939 <SYSTEM> additional to this you would give me the order ID and email please",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"<order_id>\", \"turn_count\": 9, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"<email>\", \"turn_count\": 10, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"no worries\", \"turn_count\": 11, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"everything in order, soon i will indicate the status of your refund.\", \"turn_count\": 13, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 63], \"candidates\": [25697, 15397, 14418, 23727, 30223, 34640, 21055, 5128, 25986, 26593, 282, 560, 10117, 32472, 22232, 4456, 1549, 38850, 2332, 37767, 33746, 855, 8278, 20031, 15008, 31547, 11658, 36717, 6169, 38414, 10973, 15045, 30606, 2896, 19122, 23442, 22118, 23827, 10800, 9112, 29453, 12516, 24776, 25439, 14902, 35535, 13430, 35856, 23382, 29482, 38975, 14724, 15978, 22476, 2347, 10457, 18704, 29264, 1215, 10210, 11731, 23567, 9921, 34894, 21813, 17336, 36651, 39687, 35079, 19267, 33375, 10398, 30116, 11561, 4319, 27958, 8253, 14472, 25706, 20736, 37823, 2711, 7517, 33261, 31163, 38868, 16460, 37960, 11187, 776, 26601, 24019, 35826, 9988, 27732, 10492, 10399, 26494, 18008, 1399]}]}",
"dst": "\"\"",
"dst accumulated": "\"product_defect username aphoenix939, product_defect order_id 7916676427, product_defect email [email protected]\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "great let me know",
"system response": "It is currently in progress and the payment method with which it is being processed is online towards your credit card.",
"dialog history": "<SYSTEM> good afternoon, how can I help you? <USER> just wanted to check on the status of a refund <SYSTEM> sure, would you give me your full name or account ID <USER> Alessandro Phoenix aphoenix939 <SYSTEM> additional to this you would give me the order ID and email please <USER> 7916676427 [email protected] no worries <SYSTEM> everything in order, soon I will indicate the status of your refund.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"great\", \"turn_count\": 14, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"let me know\", \"turn_count\": 15, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"it is currently in progress and the payment method with which it is being processed is online towards your credit card.\", \"turn_count\": 16, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 78], \"candidates\": [24416, 2404, 37715, 30198, 19003, 22097, 6861, 29123, 11468, 35004, 20205, 1264, 39229, 26385, 20292, 6368, 4324, 16393, 2830, 25841, 30587, 35411, 24011, 2026, 7507, 33424, 22634, 1836, 32197, 21635, 124, 2112, 29427, 38412, 32223, 14282, 12267, 33019, 24014, 7377, 3515, 18551, 2317, 21995, 12691, 14445, 34008, 9970, 10424, 6699, 19785, 3708, 15005, 25679, 29399, 7921, 10527, 25925, 4088, 36135, 35081, 39267, 20393, 4315, 17189, 29976, 37537, 7199, 23975, 37771, 26028, 11031, 517, 8491, 4821, 38312, 7882, 25173, 89179, 35298, 19367, 17051, 2816, 21063, 33210, 16496, 6028, 21506, 18497, 36405, 14745, 31034, 8573, 23169, 2577, 9534, 39288, 2783, 32853, 30437]}]}",
"dst": "\"\"",
"dst accumulated": "\"product_defect username aphoenix939, product_defect order_id 7916676427, product_defect email [email protected]\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "how much long till it is refunded",
"system response": "less than a week",
"dialog history": "<SYSTEM> good afternoon, how can I help you? <USER> just wanted to check on the status of a refund <SYSTEM> sure, would you give me your full name or account ID <USER> Alessandro Phoenix aphoenix939 <SYSTEM> additional to this you would give me the order ID and email please <USER> 7916676427 [email protected] no worries <SYSTEM> everything in order, soon I will indicate the status of your refund. <USER> great let me know <SYSTEM> It is currently in progress and the payment method with which it is being processed is online towards your credit card.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"how much long till it is refunded\", \"turn_count\": 17, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"less than a week\", \"turn_count\": 18, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 54], \"candidates\": [24365, 9776, 4053, 11673, 17860, 28282, 1908, 13529, 32098, 17749, 34158, 20623, 27176, 11275, 12096, 22717, 20988, 4333, 3648, 684, 11315, 670, 15520, 11800, 27268, 9315, 35608, 11110, 39238, 9500, 23923, 30885, 9822, 3536, 17962, 3565, 1305, 11886, 30271, 27795, 16851, 16197, 2992, 2101, 33489, 28525, 10542, 36775, 38585, 39058, 22713, 7488, 696, 4559, 89180, 22251, 3501, 35782, 14816, 35832, 37193, 30921, 4083, 28102, 23186, 1958, 737, 21874, 8332, 9924, 14969, 19265, 3753, 9424, 29563, 39853, 27922, 484, 6720, 18126, 22066, 32869, 32671, 22654, 25134, 28022, 15781, 4351, 31492, 8796, 6645, 3237, 5333, 31727, 37559, 35587, 32281, 6772, 11495, 7944]}]}",
"dst": "\"\"",
"dst accumulated": "\"product_defect username aphoenix939, product_defect order_id 7916676427, product_defect email [email protected]\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 7,
"user utterance": "great thanks for your help",
"system response": "a pleasure to help you have a nice day",
"dialog history": "<SYSTEM> good afternoon, how can I help you? <USER> just wanted to check on the status of a refund <SYSTEM> sure, would you give me your full name or account ID <USER> Alessandro Phoenix aphoenix939 <SYSTEM> additional to this you would give me the order ID and email please <USER> 7916676427 [email protected] no worries <SYSTEM> everything in order, soon I will indicate the status of your refund. <USER> great let me know <SYSTEM> It is currently in progress and the payment method with which it is being processed is online towards your credit card. <USER> how much long till it is refunded <SYSTEM> less than a week",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"great thanks for your help\", \"turn_count\": 19, \"targets\": [\"refund_status\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"a pleasure to help you\", \"turn_count\": 20, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 75], \"candidates\": [15122, 5795, 15403, 10443, 27479, 27572, 5656, 8117, 34623, 35753, 26395, 38000, 9343, 12006, 9327, 9634, 21565, 8074, 24440, 21856, 17068, 32675, 39131, 30139, 28142, 38039, 28853, 29078, 34717, 33552, 16659, 39354, 9987, 2067, 9807, 5105, 14082, 21405, 8726, 38610, 7989, 7054, 24770, 26315, 24355, 15884, 20551, 22220, 19279, 23471, 20350, 17765, 17101, 25585, 9763, 32478, 32666, 29130, 22284, 3009, 21786, 18020, 29884, 15036, 13502, 27020, 14947, 19313, 14857, 24293, 4526, 22092, 10200, 12331, 11422, 5324, 24213, 13087, 34906, 33690, 14182, 25480, 5263, 38717, 9458, 30072, 35242, 23285, 3475, 1104, 32991, 28006, 21768, 3503, 15142, 36267, 1139, 34707, 38681, 36963]}, {\"speaker\": \"agent\", \"text\": \"have a nice day\", \"turn_count\": 21, \"targets\": [\"refund_status\", \"retrieve_utterance\", null, [], 53], \"candidates\": [9524, 10797, 3687, 13060, 934, 26702, 13109, 30347, 15450, 6206, 29004, 37275, 25592, 20739, 1601, 22815, 26057, 16156, 5473, 32565, 31968, 11960, 11674, 27821, 14330, 1560, 27304, 9206, 18744, 7066, 33265, 2469, 8186, 20656, 15972, 37101, 27325, 31666, 16598, 27805, 39547, 21973, 1238, 23636, 23717, 16160, 25632, 3410, 4735, 38547, 690, 32108, 39442, 175, 2220, 32421, 7379, 13611, 38080, 36714, 31299, 5766, 13242, 33784, 2751, 31487, 7746, 23663, 23944, 18528, 10048, 9398, 23867, 7961, 22264, 24254, 8965, 8917, 14276, 15615, 4115, 16549, 6618, 2133, 27796, 36353, 2757, 4001, 18366, 14263, 6502, 28219, 37446, 39750, 9953, 6506, 3023, 13960, 36616, 22599]}]}",
"dst": "\"\"",
"dst accumulated": "\"product_defect username aphoenix939, product_defect order_id 7916676427, product_defect email [email protected]\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to solve issues about refunds and returns. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to solve issues about refunds and returns. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to solve issues about refunds and returns. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to solve issues about refunds and returns. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users solve issues about refunds and returns. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"product_defect": {"<username>": ["sanyaafzal785", "crystalm386", "dwilliams383", "rdomingo924", "chloez94", "alberts0", "nbouchard832", "sanyaa32", "joycewu9", "rodriguezd528"], "<email>": ["[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]"], "<order_id>": ["0129556379", "9158822241", "5353912267", "3870043563", "7189122746", "1007882638", "0646934557", "2762764761", "2661587788", "2710504879"], "<phone>": ["(659) 706-2848", "(822) 189-2832", "(772) 457-8093", "(652) 704-5471", "(337) 301-8558", "(977) 625-2661", "(089) 875-6007", "(288) 749-5627", "(720) 986-4183", "(716) 613-6340", "(354) 288-0475"], "<street_address>": ["7646 brushwick dr", "8858 circle drive", "2773 kennedy st", "2456 1st ave", "4168 1st ave", "5919 1st ave", "6898 lexington ave", "6916 kennedy st", "0035 lexington ave", "9632 circle drive"], "<zip_code>": ["62231", "70124", "94971", "87341", "75954", "52461", "99130", "42146", "94955", "25708"], "<amount>": ["89.00", "94", "99", "64", "59", "79", "84", "49.00", "54", "64.00", "59.00", "89", "84.00", "74", "49", "69", "79.00"], "<account_id>": ["r0ctwcfr6e", "eiydw2ip4y", "y99ygsxeyl", "hiklloulr9", "zm7tevnqd8", "5bwsmruszy", "verrll5tnl", "bylze8ajut", "iubol88mr2", "g8ozjjwjcg"], "<name>": ["michael_kors shirt", "michael_kors jeans", "calvin_klein jacket", "guess jeans", "michael_kors boots", "guess jacket", "tommy_hilfiger shirt", "tommy_hilfiger jacket", "guess boots", "guess shirt"]}}, "intents": {}}" | ""()"" | ""( product_defect : ( <username> : ( sanyaafzal785 | crystalm386 | dwilliams383 | rdomingo924 | chloez94 | alberts0 | nbouchard832 | sanyaa32 | joycewu9 | rodriguezd528 ) | <email> : ( [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] ) | <order_id> : ( 0129556379 | 9158822241 | 5353912267 | 3870043563 | 7189122746 | 1007882638 | 0646934557 | 2762764761 | 2661587788 | 2710504879 ) | <phone> : ( (659) 706-2848 | (822) 189-2832 | (772) 457-8093 | (652) 704-5471 | (337) 301-8558 | (977) 625-2661 | (089) 875-6007 | (288) 749-5627 | (720) 986-4183 | (716) 613-6340 | (354) 288-0475 ) | <street_address> : ( 7646 brushwick dr | 8858 circle drive | 2773 kennedy st | 2456 1st ave | 4168 1st ave | 5919 1st ave | 6898 lexington ave | 6916 kennedy st | 0035 lexington ave | 9632 circle drive ) | <zip_code> : ( 62231 | 70124 | 94971 | 87341 | 75954 | 52461 | 99130 | 42146 | 94955 | 25708 ) | <amount> : ( 89.00 | 94 | 99 | 64 | 59 | 79 | 84 | 49.00 | 54 | 64.00 | 59.00 | 89 | 84.00 | 74 | 49 | 69 | 79.00 ) | <account_id> : ( r0ctwcfr6e | eiydw2ip4y | y99ygsxeyl | hiklloulr9 | zm7tevnqd8 | 5bwsmruszy | verrll5tnl | bylze8ajut | iubol88mr2 | g8ozjjwjcg ) | <name> : ( michael_kors shirt | michael_kors jeans | calvin_klein jacket | guess jeans | michael_kors boots | guess jacket | tommy_hilfiger shirt | tommy_hilfiger jacket | guess boots | guess shirt )))"" | ""()"" |
"3695" | "ABCD--train--3" | 3 | "{"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}" | [
{
"turn id": 1,
"user utterance": "HEY HO!",
"system response": "good afternoon, how can I help you?",
"dialog history": "",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"hey ho!\", \"turn_count\": 1, \"targets\": [\"timing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"good afternoon, how can i help you?\", \"turn_count\": 2, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 84], \"candidates\": [39164, 39503, 19741, 26533, 32271, 23459, 34574, 36982, 37676, 2379, 14153, 1206, 4722, 34703, 32404, 21279, 32348, 20634, 11803, 36097, 13318, 36503, 32939, 19814, 1531, 8656, 2029, 4444, 5772, 19485, 39013, 28731, 24926, 25883, 1825, 34189, 22788, 10296, 28444, 1846, 31125, 20795, 6909, 25720, 11217, 37411, 23302, 19847, 35546, 36575, 18639, 16863, 37314, 16376, 10263, 28461, 29633, 8721, 23602, 33383, 28529, 8587, 25486, 37250, 17372, 17189, 34237, 37347, 27250, 3900, 31773, 16693, 37021, 20941, 25138, 34150, 36890, 2791, 28026, 8547, 3168, 30272, 23412, 20177, 64, 29660, 16407, 10504, 20478, 30698, 10185, 36923, 25273, 8219, 14214, 17473, 20342, 11168, 13919, 32054]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "I've got a promo code and I want to know when they expire. I'd like to use it to buy some hats for my cat.",
"system response": "sure! let me check that. one moment please",
"dialog history": "<USER> HEY HO! <SYSTEM> good afternoon, how can I help you?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"i've got a promo code and i want to know when they expire.\", \"turn_count\": 3, \"targets\": [\"timing\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"i'd like to use it to buy some hats for my cat.\", \"turn_count\": 4, \"targets\": [\"timing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"sure! let me check that.\", \"turn_count\": 5, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 16], \"candidates\": [10844, 13728, 14775, 1071, 29426, 24806, 36541, 33939, 33735, 18154, 18909, 15072, 1973, 34726, 4323, 32318, 28729, 7854, 14831, 29459, 9259, 3125, 35708, 35611, 7891, 4783, 4290, 17250, 7242, 38026, 23942, 36819, 30138, 4241, 29326, 27354, 29200, 38765, 22335, 11502, 39718, 3303, 31929, 34066, 12568, 31363, 32473, 27696, 4941, 35304, 29957, 21824, 32443, 38447, 18061, 22134, 38824, 27679, 7916, 36006, 9781, 34338, 16417, 35963, 14102, 27523, 17778, 8889, 4849, 21189, 39230, 6386, 16956, 37509, 25644, 1818, 27316, 37122, 28629, 29544, 28561, 20760, 32805, 5924, 38404, 23419, 3733, 25878, 28772, 39519, 30858, 31548, 38205, 2054, 34631, 35057, 38306, 3520, 17483, 6625]}, {\"speaker\": \"agent\", \"text\": \"one moment please\", \"turn_count\": 6, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 26], \"candidates\": [16592, 25564, 21570, 28645, 33993, 34859, 39966, 25679, 28026, 24091, 20723, 12986, 10659, 9398, 5656, 1228, 11120, 27406, 6738, 38367, 859, 4053, 18358, 32138, 16816, 29857, 1151, 22209, 25601, 1341, 12947, 9677, 39978, 23243, 22341, 5002, 1225, 6917, 28705, 21128, 16757, 24981, 20900, 36653, 11208, 20265, 21335, 38751, 11572, 2410, 1754, 3437, 8446, 15331, 771, 10591, 19864, 15065, 718, 8870, 2416, 612, 36483, 9733, 11099, 20087, 4647, 8449, 7561, 3355, 1180, 23799, 9728, 3819, 17966, 35426, 12628, 37392, 26072, 34451, 30333, 18581, 9343, 12714, 15414, 6399, 14877, 28319, 30865, 23276, 12559, 38309, 31525, 8768, 2352, 13342, 21841, 32593, 322, 32899]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "Some people think it's funny to put hats on cats...I do not feel that way.",
"system response": "cats deserve to look good too",
"dialog history": "<USER> HEY HO! <SYSTEM> good afternoon, how can I help you? <USER> I've got a promo code and I want to know when they expire. I'd like to use it to buy some hats for my cat. <SYSTEM> sure! let me check that. one moment please",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"some people think it's funny to put hats on cats...i do not feel that way.\", \"turn_count\": 7, \"targets\": [\"timing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"cats deserve to look good too\", \"turn_count\": 8, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 54], \"candidates\": [39228, 39186, 9723, 1795, 33707, 6751, 30794, 18451, 28493, 7206, 17736, 9789, 22169, 37138, 34050, 39891, 23713, 38594, 26737, 25209, 10474, 21403, 31948, 30975, 10411, 1031, 14855, 10366, 23296, 13198, 17235, 31107, 4278, 17500, 707, 9268, 11024, 18719, 24352, 6637, 8989, 28800, 36716, 114, 21232, 2242, 14112, 6968, 33897, 26895, 26029, 13926, 12465, 12642, 59791, 21019, 12529, 16531, 13765, 24438, 16146, 7085, 28281, 12883, 8896, 25116, 29426, 28152, 29222, 21207, 19155, 34398, 30938, 37575, 33385, 20604, 33756, 24353, 23469, 32610, 24273, 39875, 37211, 10442, 32598, 12099, 131, 8629, 12282, 5292, 13697, 37905, 18479, 16131, 24642, 14700, 7527, 26861, 16215, 9497]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "exactly!",
"system response": "ok, just to verify you already tried to use the code?",
"dialog history": "<USER> HEY HO! <SYSTEM> good afternoon, how can I help you? <USER> I've got a promo code and I want to know when they expire. I'd like to use it to buy some hats for my cat. <SYSTEM> sure! let me check that. one moment please <USER> Some people think it's funny to put hats on cats...I do not feel that way. <SYSTEM> cats deserve to look good too",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"exactly!\", \"turn_count\": 9, \"targets\": [\"timing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok, just to verify you already tried to use the code?\", \"turn_count\": 10, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 77], \"candidates\": [34582, 4472, 30585, 5085, 35302, 23845, 32789, 28743, 12918, 32378, 12836, 26081, 39434, 1713, 15342, 7054, 10932, 13986, 14808, 28093, 1981, 22259, 11905, 454, 28757, 29233, 12294, 39775, 19548, 26195, 2359, 16518, 7466, 19781, 5531, 1836, 37113, 127, 30973, 15759, 11912, 34181, 33054, 35359, 2264, 34247, 9779, 12037, 39034, 7416, 36651, 32585, 27993, 4926, 32159, 13652, 29937, 28248, 4844, 13525, 20326, 1345, 1948, 24484, 33542, 9187, 14120, 21194, 2372, 20902, 38690, 28009, 1391, 33117, 15061, 17201, 31693, 59792, 37137, 8564, 10804, 13317, 7996, 7773, 35155, 22191, 17957, 19044, 5998, 39815, 26806, 21822, 1990, 22452, 1833, 34130, 11078, 32373, 33233, 26117]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "No, I just want to see how long they last for.",
"system response": "Ok, sorry for the doubt and I will answer your question. one moment please",
"dialog history": "<USER> HEY HO! <SYSTEM> good afternoon, how can I help you? <USER> I've got a promo code and I want to know when they expire. I'd like to use it to buy some hats for my cat. <SYSTEM> sure! let me check that. one moment please <USER> Some people think it's funny to put hats on cats...I do not feel that way. <SYSTEM> cats deserve to look good too <USER> exactly! <SYSTEM> ok, just to verify you already tried to use the code?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"no, i just want to see how long they last for.\", \"turn_count\": 11, \"targets\": [\"timing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok, sorry for the doubt and i will answer your question.\", \"turn_count\": 12, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 43], \"candidates\": [35048, 38262, 2379, 39852, 8620, 8754, 753, 31347, 16446, 15811, 8862, 17752, 14713, 9643, 29035, 520, 22071, 23073, 11101, 37471, 22145, 31678, 24901, 37923, 29549, 12545, 22162, 4904, 3309, 2584, 11895, 38638, 37494, 38058, 23223, 1810, 38843, 12899, 9244, 16362, 29943, 29968, 15891, 1267, 21604, 36132, 21755, 32978, 13227, 7169, 32536, 23176, 2330, 32532, 19555, 2832, 24358, 26490, 36182, 29600, 21880, 29316, 16841, 31508, 39308, 38684, 22221, 17346, 15549, 19859, 26117, 11391, 36094, 19272, 218, 18691, 3922, 1487, 32728, 38606, 25248, 9952, 11438, 2337, 2212, 37646, 25552, 14969, 19443, 17389, 10661, 33840, 18761, 4585, 28940, 8364, 20778, 12706, 31029, 33497]}, {\"speaker\": \"agent\", \"text\": \"one moment please\", \"turn_count\": 13, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 65], \"candidates\": [38291, 33270, 36174, 6331, 33929, 34069, 791, 9569, 21946, 6284, 32112, 39970, 31212, 29385, 14187, 464, 33096, 30040, 22789, 29923, 37223, 32954, 21544, 26658, 22909, 38052, 28811, 19019, 21357, 19928, 1172, 14113, 665, 29919, 37301, 6497, 11396, 15080, 32874, 9574, 8658, 3017, 7283, 16978, 27406, 3347, 14105, 17399, 19292, 29977, 37097, 38155, 23549, 31456, 35210, 30588, 18923, 21729, 17501, 1837, 29487, 34748, 33812, 25969, 26952, 1151, 17095, 14489, 30194, 29280, 5792, 12960, 4384, 11586, 12070, 33061, 15117, 15121, 31441, 14732, 39783, 6995, 35266, 18753, 35184, 29601, 28566, 28423, 29476, 18038, 20442, 5761, 33874, 21160, 3926, 39268, 19673, 10273, 4914, 19360]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "",
"system response": "Ok, all promo codes expire after 7 days without fail.",
"dialog history": "<USER> HEY HO! <SYSTEM> good afternoon, how can I help you? <USER> I've got a promo code and I want to know when they expire. I'd like to use it to buy some hats for my cat. <SYSTEM> sure! let me check that. one moment please <USER> Some people think it's funny to put hats on cats...I do not feel that way. <SYSTEM> cats deserve to look good too <USER> exactly! <SYSTEM> ok, just to verify you already tried to use the code? <USER> No, I just want to see how long they last for. <SYSTEM> Ok, sorry for the doubt and I will answer your question. one moment please",
"original user side information": "{\"delexed\": []}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok, all promo codes expire after 7 days without fail.\", \"turn_count\": 17, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 9], \"candidates\": [30006, 15010, 15853, 23037, 7157, 11720, 36193, 33936, 37371, 59794, 23205, 39361, 16275, 1857, 537, 25685, 29083, 7908, 27943, 21285, 15636, 28069, 737, 21215, 23093, 8999, 27389, 17007, 22554, 22312, 3672, 24047, 534, 29979, 10195, 9707, 10085, 15847, 26986, 3288, 4530, 35338, 13269, 12455, 34950, 34391, 27654, 25491, 30738, 24697, 19108, 4633, 20919, 30897, 10197, 22551, 28583, 7259, 24846, 37947, 10824, 32998, 20505, 5372, 11035, 10767, 33643, 31057, 37716, 2947, 16755, 17173, 31775, 30540, 18054, 18769, 15888, 6978, 20946, 9133, 15508, 23413, 3442, 24045, 35484, 19927, 30157, 10063, 11840, 34270, 34884, 35346, 21836, 29319, 21635, 9433, 24486, 25813, 35138, 14041]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 7,
"user utterance": "Perfect. Thanks",
"system response": "not problem! a pleasure to help you and your cat too",
"dialog history": "<USER> HEY HO! <SYSTEM> good afternoon, how can I help you? <USER> I've got a promo code and I want to know when they expire. I'd like to use it to buy some hats for my cat. <SYSTEM> sure! let me check that. one moment please <USER> Some people think it's funny to put hats on cats...I do not feel that way. <SYSTEM> cats deserve to look good too <USER> exactly! <SYSTEM> ok, just to verify you already tried to use the code? <USER> No, I just want to see how long they last for. <SYSTEM> Ok, sorry for the doubt and I will answer your question. one moment please <SYSTEM> Ok, all promo codes expire after 7 days without fail.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"perfect. thanks\", \"turn_count\": 18, \"targets\": [\"timing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"not problem! a pleasure to help you and your cat too\", \"turn_count\": 19, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 5], \"candidates\": [699, 1195, 39789, 25572, 14019, 59795, 1224, 2508, 9189, 31446, 19913, 25660, 34553, 16516, 23734, 10970, 11596, 26202, 15966, 7238, 22832, 37398, 21133, 12995, 17042, 24424, 16320, 2707, 6587, 11212, 10550, 34514, 826, 23322, 34479, 23205, 13880, 20546, 34292, 8441, 33886, 28440, 6838, 8737, 28080, 36057, 11831, 39485, 20161, 9474, 15858, 4801, 27566, 21613, 20791, 16268, 26924, 2472, 925, 5087, 12432, 21544, 2721, 14376, 2886, 19596, 36061, 18158, 7205, 24563, 15803, 20867, 17815, 35472, 32340, 4503, 20582, 26701, 22205, 14921, 38243, 4711, 13125, 36379, 7036, 24524, 37042, 11720, 11499, 39482, 34962, 18056, 2221, 15541, 34857, 1833, 17399, 35623, 1444, 18258]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 8,
"user utterance": "That's all, have a great day! Don't forget to spay or neuter your pet!",
"system response": "have a nice day I won't",
"dialog history": "<USER> HEY HO! <SYSTEM> good afternoon, how can I help you? <USER> I've got a promo code and I want to know when they expire. I'd like to use it to buy some hats for my cat. <SYSTEM> sure! let me check that. one moment please <USER> Some people think it's funny to put hats on cats...I do not feel that way. <SYSTEM> cats deserve to look good too <USER> exactly! <SYSTEM> ok, just to verify you already tried to use the code? <USER> No, I just want to see how long they last for. <SYSTEM> Ok, sorry for the doubt and I will answer your question. one moment please <SYSTEM> Ok, all promo codes expire after 7 days without fail. <USER> Perfect. Thanks <SYSTEM> not problem! a pleasure to help you and your cat too",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"that's all, have a great day! don't forget to spay or neuter your pet!\", \"turn_count\": 20, \"targets\": [\"timing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"have a nice day\", \"turn_count\": 21, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 58], \"candidates\": [36493, 18159, 5578, 27063, 4233, 10924, 1680, 1649, 5245, 15688, 13171, 3405, 4066, 16434, 14380, 3450, 18595, 13598, 33768, 24379, 34430, 15215, 12628, 3970, 4577, 9636, 34474, 31626, 24178, 5971, 3030, 34729, 25481, 31541, 7338, 21924, 25035, 1674, 30746, 14223, 17895, 16925, 3491, 38011, 30218, 12139, 5375, 3113, 30301, 12329, 79, 38101, 19017, 17534, 14961, 35347, 3621, 37224, 175, 15783, 9905, 12246, 34601, 23710, 9567, 34061, 37385, 8247, 12121, 5566, 7125, 659, 8419, 15320, 6792, 35020, 9626, 16527, 1017, 34367, 26341, 29264, 17446, 39783, 23920, 6354, 34884, 20918, 20771, 13638, 34772, 29512, 28990, 25058, 14818, 15012, 10890, 35350, 36261, 20610]}, {\"speaker\": \"agent\", \"text\": \"i won't\", \"turn_count\": 22, \"targets\": [\"timing\", \"retrieve_utterance\", null, [], 1], \"candidates\": [21334, 398, 21088, 21906, 3065, 17946, 9955, 29762, 4947, 18674, 34688, 3142, 34465, 9291, 38234, 10153, 27485, 8134, 14478, 33172, 3251, 2148, 18798, 8770, 39186, 38758, 30315, 3879, 27454, 32840, 34165, 27370, 31315, 7482, 23211, 16917, 31197, 15722, 28294, 2291, 31821, 17739, 1973, 6139, 24289, 19065, 3807, 27706, 21273, 1403, 11114, 12367, 24348, 12679, 23343, 28068, 28508, 18641, 7250, 34502, 8323, 2005, 19868, 24012, 22588, 24923, 38251, 6924, 22497, 36863, 6714, 17370, 11182, 15068, 10763, 39789, 29382, 22430, 20829, 39763, 39804, 32303, 15518, 36084, 3389, 3977, 32158, 3156, 27969, 2697, 19862, 32244, 29550, 27145, 31817, 28370, 35069, 3973, 7034, 9709]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to find answers to FAQ questions about pricing, timing, membership or features. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to find answers to FAQ questions about pricing, timing, membership or features. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to find answers to FAQ questions about pricing, timing, membership or features. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to find answers to FAQ questions about pricing, timing, membership or features. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users find answers to FAQ questions about pricing, timing, membership or features. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"storewide_query": {"<amount>": ["94", "69", "99", "64", "59", "79", "89", "54", "74", "49", "84"], "<name>": ["guess jacket", "guess shirt", "guess boots", "guess jeans"], "<phone>": ["(925) 256-0903", "(634) 811-2214", "(913) 173-1617", "(944) 427-5361", "(230) 024-1800", "(444) 845-9908", "(311) 951-7884", "(708) 623-6750", "(620) 328-9301", "(947) 568-6249", "(329) 326-1717", "(632) 318-8481"], "<street_address>": ["3910 lincoln ave", "8978 kennedy st", "0043 brushwick dr", "6203 circle drive", "4206 brushwick dr", "9871 2nd ave", "4715 brushwick dr", "8160 woodshore st", "2659 2nd ave", "1921 lincoln ave", "5471 brushwick dr", "8716 lincoln ave", "2001 circle drive", "0529 2nd ave"], "<zip_code>": ["8362", "87118", "28848", "19216", "70309", "990", "62134", "19216", "57907", "1255"]}}, "intents": {}}" | ""()"" | ""( storewide_query : ( <amount> : ( 94 | 69 | 99 | 64 | 59 | 79 | 89 | 54 | 74 | 49 | 84 ) | <name> : ( guess jacket | guess shirt | guess boots | guess jeans ) | <phone> : ( (925) 256-0903 | (634) 811-2214 | (913) 173-1617 | (944) 427-5361 | (230) 024-1800 | (444) 845-9908 | (311) 951-7884 | (708) 623-6750 | (620) 328-9301 | (947) 568-6249 | (329) 326-1717 | (632) 318-8481 ) | <street_address> : ( 3910 lincoln ave | 8978 kennedy st | 0043 brushwick dr | 6203 circle drive | 4206 brushwick dr | 9871 2nd ave | 4715 brushwick dr | 8160 woodshore st | 2659 2nd ave | 1921 lincoln ave | 5471 brushwick dr | 8716 lincoln ave | 2001 circle drive | 0529 2nd ave ) | <zip_code> : ( 8362 | 87118 | 28848 | 19216 | 70309 | 990 | 62134 | 19216 | 57907 | 1255 )))"" | ""()"" |
"5798" | "ABCD--train--4" | 4 | "{"personal": {"account_id": "xjiw8ufp3b", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "silver", "phone": "(656) 332-6844", "username": "cminh948"}, "order": {"street_address": "9723 primrose ave", "full_address": "9723 primrose ave newark, mi 85971", "city": "newark", "num_products": "3", "order_id": "4870952797", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2020-03-30", "shipping_status": "in transit", "state": "mi", "zip_code": "85971"}, "product": {"names": ["tommy_hilfiger shirt", "michael_kors shirt", "michael_kors shirt"], "amounts": [94, 79, 54]}, "flow": "shipping_issue", "subflow": "manage"}" | [
{
"turn id": 1,
"user utterance": "",
"system response": "Welcome to AcmeBrands! How can I help you?",
"dialog history": "",
"original user side information": "{\"delexed\": []}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"welcome to acmebrands! how can i help you?\", \"turn_count\": 1, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 76], \"candidates\": [18751, 1446, 36927, 39498, 20764, 17898, 13779, 31546, 28181, 28933, 36882, 17141, 21087, 33087, 6976, 35370, 8138, 15291, 9956, 26762, 3958, 28468, 38965, 1940, 14999, 36606, 37788, 28844, 30201, 26218, 16857, 19670, 14273, 29174, 6479, 139, 20631, 27526, 33148, 12703, 31913, 30473, 6736, 14324, 16004, 14473, 16727, 34184, 14415, 22228, 29390, 8970, 4257, 11492, 21763, 34050, 28397, 14695, 30453, 25411, 20688, 9112, 19178, 20303, 32406, 18464, 18742, 1543, 27988, 29485, 35529, 22842, 17073, 6200, 33949, 36126, 10511, 4835, 39770, 3389, 26343, 26234, 24880, 32890, 35546, 1313, 29660, 9928, 12676, 39625, 2839, 8614, 5733, 32312, 12264, 15665, 18200, 36526, 36939, 4504]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "Hello, I would like to change my shipping deatails as they have changed recently due to a move",
"system response": "I would be happy to help you with that Is there an outstanding order? Or is this just an update to your account?",
"dialog history": "<SYSTEM> Welcome to AcmeBrands! How can I help you?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"hello, i would like to change my shipping deatails as they have changed recently due to a move\", \"turn_count\": 2, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"i would be happy to help you with that\", \"turn_count\": 3, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 93], \"candidates\": [18671, 31904, 5172, 35496, 13089, 36190, 23730, 25104, 35366, 15818, 16219, 36472, 876, 1882, 1791, 16405, 33450, 5997, 33204, 10928, 14276, 85, 24256, 24218, 5622, 38764, 25365, 33374, 36016, 37398, 37695, 11986, 7993, 30747, 19106, 37877, 10342, 9776, 3998, 5766, 14954, 23615, 3089, 34007, 6877, 7228, 5896, 36775, 38754, 17409, 19511, 322, 29596, 5478, 6605, 13254, 39830, 38501, 25728, 6354, 26390, 1588, 21227, 29725, 15551, 27454, 499, 2157, 34330, 28479, 34994, 26681, 21544, 14791, 11092, 34189, 38289, 24115, 39187, 14113, 25379, 25345, 28297, 27761, 4754, 15793, 7618, 17191, 20401, 27516, 25876, 8304, 5845, 9205, 3269, 28651, 1906, 10447, 8089, 15817]}, {\"speaker\": \"agent\", \"text\": \"is there an outstanding order?\", \"turn_count\": 4, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 79], \"candidates\": [10656, 11301, 23739, 5167, 11106, 19247, 19830, 4561, 7192, 39506, 34648, 7428, 23761, 4452, 21428, 35945, 23663, 458, 10309, 6231, 26453, 20483, 30105, 24564, 16518, 6618, 2230, 2722, 37243, 24624, 2900, 9320, 23623, 25070, 24011, 14236, 18571, 22261, 10442, 1607, 2941, 30910, 34308, 16182, 22584, 1038, 243, 1262, 21106, 33965, 15015, 24118, 11312, 39314, 24332, 20931, 26164, 9267, 8226, 23337, 10072, 22320, 1436, 27114, 24235, 17749, 25378, 15146, 31928, 5853, 12971, 30591, 8589, 29618, 24992, 26772, 5598, 16067, 22382, 29582, 16238, 28964, 14512, 20584, 29977, 21466, 15688, 30425, 16954, 35669, 17481, 33502, 1380, 28253, 15812, 35056, 18636, 19934, 17758, 3815]}, {\"speaker\": \"agent\", \"text\": \"or is this just an update to your account?\", \"turn_count\": 5, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 82], \"candidates\": [17417, 35648, 21992, 38625, 38266, 38906, 17185, 15288, 39823, 26814, 26336, 29028, 19573, 30758, 32262, 16560, 33916, 31034, 3954, 25438, 18112, 7861, 19188, 13123, 29833, 11919, 36260, 27258, 33668, 21479, 38581, 22480, 13296, 39686, 3520, 14858, 36246, 18038, 36665, 8095, 2816, 12327, 12519, 31502, 26269, 15028, 14479, 24187, 8783, 32555, 21295, 4300, 30617, 16829, 25749, 13735, 10212, 7111, 13096, 36286, 12232, 34602, 38659, 11894, 30752, 29624, 28166, 27759, 16583, 572, 5288, 12497, 5995, 35270, 2576, 3310, 8715, 7733, 18671, 22898, 15707, 24796, 70800, 23905, 30957, 28793, 12458, 5961, 21044, 8056, 37864, 26292, 36573, 29966, 24345, 34048, 18476, 17526, 34635, 19810]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "Yes my order id is 4870952797",
"system response": "What is your name please?",
"dialog history": "<SYSTEM> Welcome to AcmeBrands! How can I help you? <USER> Hello, I would like to change my shipping deatails as they have changed recently due to a move <SYSTEM> I would be happy to help you with that Is there an outstanding order? Or is this just an update to your account?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"yes my order id is <order_id>\", \"turn_count\": 6, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"what is your name please?\", \"turn_count\": 7, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 20], \"candidates\": [34014, 17417, 16777, 18962, 38658, 27284, 15132, 20265, 10876, 30384, 13397, 5165, 38620, 19431, 21892, 20136, 33197, 28408, 23382, 28718, 5224, 13886, 25581, 26846, 5387, 1233, 8766, 1308, 32624, 20952, 3725, 4295, 32203, 7641, 20829, 31217, 39839, 6546, 10413, 6527, 12805, 6694, 18130, 24074, 8714, 20351, 31669, 33547, 18310, 31741, 6547, 8459, 6938, 13143, 21067, 30807, 7267, 33853, 24859, 2125, 4381, 27972, 3642, 28389, 37784, 4269, 8516, 11149, 2950, 4774, 32404, 8477, 26922, 12333, 29564, 15580, 17059, 13014, 26929, 29962, 9299, 32054, 3217, 37664, 17453, 22285, 26758, 37585, 11873, 13779, 20789, 36773, 21609, 30220, 15611, 35124, 23522, 28322, 31234, 6122]}]}",
"dst": "\"shipping_issue order_id 4870952797\"",
"dst accumulated": "\"shipping_issue order_id 4870952797\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "Crystal Minh",
"system response": "What is the shipping status of the order?",
"dialog history": "<SYSTEM> Welcome to AcmeBrands! How can I help you? <USER> Hello, I would like to change my shipping deatails as they have changed recently due to a move <SYSTEM> I would be happy to help you with that Is there an outstanding order? Or is this just an update to your account? <USER> Yes my order id is 4870952797 <SYSTEM> What is your name please?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"crystal minh\", \"turn_count\": 8, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"what is the shipping status of the order?\", \"turn_count\": 10, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 50], \"candidates\": [7704, 23475, 7701, 38729, 7579, 39251, 2992, 38278, 21726, 3761, 30866, 19608, 34624, 23905, 19370, 38836, 2364, 38560, 17589, 22588, 13009, 35763, 8143, 3637, 22864, 9401, 12251, 144, 12447, 5767, 16970, 140, 19381, 22202, 14238, 28962, 33796, 24965, 26077, 11839, 31370, 34127, 8931, 37098, 29254, 33296, 19890, 4372, 2321, 6158, 1377, 39441, 13611, 19471, 30326, 16220, 21166, 18131, 26455, 24785, 26019, 14002, 26412, 7898, 29395, 35226, 20472, 11571, 9350, 3421, 13905, 5039, 10542, 13879, 24185, 14202, 24814, 25535, 36389, 20106, 2567, 33251, 27849, 26136, 4858, 30906, 34588, 22523, 38093, 22375, 20028, 6541, 29374, 5773, 15556, 18276, 34280, 4917, 22474, 28009]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue order_id 4870952797\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "In Transit",
"system response": "Next I need to validate your purchase. I will need your username and email.",
"dialog history": "<SYSTEM> Welcome to AcmeBrands! How can I help you? <USER> Hello, I would like to change my shipping deatails as they have changed recently due to a move <SYSTEM> I would be happy to help you with that Is there an outstanding order? Or is this just an update to your account? <USER> Yes my order id is 4870952797 <SYSTEM> What is your name please? <USER> Crystal Minh <SYSTEM> What is the shipping status of the order?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"in transit\", \"turn_count\": 11, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"next i need to validate your purchase. i will need your username and email.\", \"turn_count\": 13, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 50], \"candidates\": [11189, 19512, 29327, 10520, 37726, 32776, 28633, 30042, 9927, 17478, 39883, 39829, 4972, 3590, 22435, 23675, 34070, 5275, 28212, 13215, 117, 8684, 25492, 2471, 29677, 36184, 33935, 9682, 25923, 25790, 10748, 17135, 29555, 34129, 35213, 14524, 7114, 12664, 6721, 26237, 22482, 16062, 20502, 13538, 12191, 34925, 20144, 401, 24322, 4989, 19439, 16630, 24408, 33584, 23499, 27233, 22849, 36187, 21457, 33823, 28194, 6328, 34389, 28132, 24297, 12588, 23269, 4683, 8563, 1742, 35553, 34110, 13825, 11840, 25280, 14717, 22195, 31736, 18575, 16380, 21486, 38582, 33839, 24882, 17938, 16710, 38999, 7534, 25757, 13622, 6335, 4994, 27507, 23477, 22456, 1427, 23224, 32417, 2680, 17838]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue order_id 4870952797\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "cminh948, [email protected]",
"system response": "thank you and the new address please?",
"dialog history": "<SYSTEM> Welcome to AcmeBrands! How can I help you? <USER> Hello, I would like to change my shipping deatails as they have changed recently due to a move <SYSTEM> I would be happy to help you with that Is there an outstanding order? Or is this just an update to your account? <USER> Yes my order id is 4870952797 <SYSTEM> What is your name please? <USER> Crystal Minh <SYSTEM> What is the shipping status of the order? <USER> In Transit <SYSTEM> Next I need to validate your purchase. I will need your username and email.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"<username>, <email>\", \"turn_count\": 14, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"thank you\", \"turn_count\": 16, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 44], \"candidates\": [31797, 39479, 36420, 37297, 32175, 29081, 17642, 21626, 33279, 10795, 25531, 3824, 18040, 36938, 35904, 23179, 38080, 29239, 12273, 16695, 14377, 30958, 7681, 15333, 2929, 30782, 21003, 26236, 17462, 6008, 22085, 22562, 26242, 19262, 30850, 6775, 38637, 22023, 5377, 6345, 34697, 2364, 32384, 2938, 333, 14431, 39949, 19000, 31370, 21336, 29374, 12659, 5164, 26356, 21655, 6154, 21683, 32762, 24910, 21495, 37282, 30906, 26838, 36186, 2542, 25964, 7769, 5004, 10910, 10881, 28280, 6253, 20949, 28783, 4681, 9931, 14406, 3000, 32449, 24563, 5847, 39547, 1368, 27092, 31385, 11572, 13052, 26069, 7746, 1003, 10013, 23354, 2801, 20382, 32590, 36215, 32089, 2899, 28112, 36608]}, {\"speaker\": \"agent\", \"text\": \"and the new address please?\", \"turn_count\": 17, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 2], \"candidates\": [1487, 26229, 70803, 27384, 36065, 30385, 2926, 25504, 4319, 20589, 24064, 17358, 17453, 38024, 35209, 18797, 4317, 9121, 18588, 32825, 833, 705, 7399, 25746, 36793, 6585, 31244, 26805, 19135, 28615, 8759, 1879, 1063, 24283, 24042, 36142, 27606, 29479, 18177, 30285, 34989, 29959, 25516, 23260, 21383, 19646, 16958, 21969, 21915, 9425, 9262, 38843, 28644, 26542, 21091, 19281, 16416, 4232, 35379, 12592, 4843, 35062, 21400, 38899, 24235, 22640, 32433, 12075, 26738, 2620, 29370, 18718, 19860, 34029, 29993, 9748, 30565, 32771, 21393, 38396, 29203, 12747, 29688, 38870, 36792, 31539, 30932, 30657, 9641, 622, 2267, 36354, 32947, 3545, 12235, 3018, 27833, 31187, 12876, 30631]}]}",
"dst": "\"shipping_issue username cminh948, shipping_issue email [email protected]\"",
"dst accumulated": "\"shipping_issue order_id 4870952797, shipping_issue username cminh948, shipping_issue email [email protected]\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 7,
"user utterance": "9756 Primrose Street Newark, MI 85971",
"system response": "All taken care of! Is there anything else today?",
"dialog history": "<SYSTEM> Welcome to AcmeBrands! How can I help you? <USER> Hello, I would like to change my shipping deatails as they have changed recently due to a move <SYSTEM> I would be happy to help you with that Is there an outstanding order? Or is this just an update to your account? <USER> Yes my order id is 4870952797 <SYSTEM> What is your name please? <USER> Crystal Minh <SYSTEM> What is the shipping status of the order? <USER> In Transit <SYSTEM> Next I need to validate your purchase. I will need your username and email. <USER> cminh948, [email protected] <SYSTEM> thank you and the new address please?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"9756 primrose street newark, mi <zip_code>\", \"turn_count\": 18, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"all taken care of!\", \"turn_count\": 20, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 70], \"candidates\": [34844, 1668, 23644, 18192, 17276, 39425, 14476, 20513, 32788, 6801, 30515, 6110, 30364, 3546, 31258, 21224, 16910, 16096, 147, 22373, 28266, 18692, 10693, 18709, 11002, 17766, 38635, 8069, 32216, 839, 1127, 23429, 24363, 7288, 26367, 31765, 9019, 16521, 29995, 9137, 21988, 33247, 13568, 11631, 19514, 22325, 19751, 18675, 33151, 29515, 2024, 2406, 20463, 5508, 30379, 4387, 11213, 3105, 34704, 38988, 13163, 32280, 26516, 29342, 15342, 4839, 38508, 23949, 7135, 20606, 37220, 17977, 19420, 22990, 15744, 31268, 13864, 1864, 21677, 34149, 23502, 29888, 35985, 15986, 30560, 29721, 35724, 3563, 13544, 3871, 4768, 15176, 20756, 39431, 21015, 15711, 33017, 9739, 14506, 30485]}, {\"speaker\": \"agent\", \"text\": \"is there anything else today?\", \"turn_count\": 21, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 42], \"candidates\": [15434, 33573, 18571, 30933, 1378, 38487, 22740, 14442, 20527, 19354, 15822, 1094, 35103, 26213, 3752, 2223, 31031, 7918, 8403, 5233, 37841, 38008, 39332, 2787, 7258, 6807, 3672, 31814, 39122, 8706, 18469, 28811, 34223, 37561, 13343, 9091, 33288, 6974, 21033, 23222, 3764, 17331, 1356, 23319, 24570, 39942, 9548, 16452, 16209, 976, 2192, 24820, 4901, 20342, 9678, 22021, 14439, 32816, 30086, 37624, 5127, 1877, 35162, 31818, 39471, 37492, 19269, 5810, 5938, 22717, 8223, 5592, 4337, 23798, 35569, 2474, 22389, 30792, 17878, 4743, 22905, 30083, 39835, 22419, 8909, 36636, 5598, 17786, 12943, 11582, 33029, 37459, 34001, 16397, 7876, 27642, 1749, 22457, 12886, 17501]}]}",
"dst": "\"shipping_issue zip_code 85971\"",
"dst accumulated": "\"shipping_issue order_id 4870952797, shipping_issue username cminh948, shipping_issue email [email protected], shipping_issue zip_code 85971\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 8,
"user utterance": "Thank you that is all",
"system response": "Have a great one!",
"dialog history": "<SYSTEM> Welcome to AcmeBrands! How can I help you? <USER> Hello, I would like to change my shipping deatails as they have changed recently due to a move <SYSTEM> I would be happy to help you with that Is there an outstanding order? Or is this just an update to your account? <USER> Yes my order id is 4870952797 <SYSTEM> What is your name please? <USER> Crystal Minh <SYSTEM> What is the shipping status of the order? <USER> In Transit <SYSTEM> Next I need to validate your purchase. I will need your username and email. <USER> cminh948, [email protected] <SYSTEM> thank you and the new address please? <USER> 9756 Primrose Street Newark, MI 85971 <SYSTEM> All taken care of! Is there anything else today?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"thank you that is all\", \"turn_count\": 22, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"have a great one!\", \"turn_count\": 23, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 36], \"candidates\": [21680, 34834, 30724, 1031, 15908, 23122, 33882, 12839, 36844, 15424, 27185, 12041, 17140, 11039, 5255, 31819, 6905, 24263, 2492, 7209, 7185, 21120, 37567, 1517, 5638, 10928, 380, 32312, 14018, 38347, 33896, 11401, 26464, 21841, 29748, 27654, 56964, 25500, 21458, 12677, 18465, 5314, 33681, 32379, 29877, 38672, 17932, 33710, 35202, 5535, 21479, 10874, 9583, 2069, 10628, 26841, 18768, 22862, 4245, 668, 37029, 31967, 33125, 17707, 23176, 29231, 22729, 39915, 36814, 18497, 5769, 2457, 13180, 14651, 8683, 32622, 35808, 4842, 36374, 5132, 19376, 39360, 34459, 22914, 1340, 39325, 4785, 34243, 22840, 24754, 22358, 22936, 5458, 6131, 26321, 11863, 25086, 36027, 13269, 3630]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue order_id 4870952797, shipping_issue username cminh948, shipping_issue email [email protected], shipping_issue zip_code 85971\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to check out update a shipment of an item. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to check out update a shipment of an item. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to check out update a shipment of an item. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to check out update a shipment of an item. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users check out update a shipment of an item. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"shipping_issue": {"<order_id>": ["5501540255", "7129469967", "1135512314", "1551016870", "3071873553", "2967715579", "9228783166", "4838141260", "2336809170", "7257480385"], "<username>": ["davidw99", "cm924261", "cz091551", "nbouchard613", "joycewu2", "sanyaafzal261", "joycewu8", "jb777907", "rdomingo569", "alessandrop603"], "<email>": ["[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]"], "<zip_code>": ["2552", "64275", "54832", "57637", "25171", "20431", "63530", "42087", "44264", "80291"], "<account_id>": ["is8nhdwn7m", "h5jnulfxk8", "oclm8otdy0", "hb61pzojex", "rajjbyl3ut", "rajjbyl3ut", "0o2svtreok", "3oronfnnlb", "wdhgdkzak5", "t8zjtml3we"], "<amount>": ["94", "69", "99", "64", "59", "79", "89", "54", "69.00", "74", "49", "84"], "<street_address>": ["6921 primrose ave", "0339 lincoln ave", "8292 lincoln ave", "6533 lincoln ave", "5388 circle drive", "5719 primrose ave", "5707 lexington ave", "2835 lincoln ave", "2742 2nd ave", "8298 1st ave"], "<phone>": ["(393) 891-8147", "(611) 982-2533", "(266) 456-0810", "(853) 496-4606", "(721) 298-4575", "(555) 380-2981", "(494) 623-1132", "(139) 131-6434", "(494) 623-1132", "(925) 003-3735"], "<name>": ["michael_kors shirt", "michael_kors jeans", "guess jeans", "calvin_klein boots", "michael_kors boots", "guess jacket", "guess boots", "michael_kors jacket", "calvin_klein shirt", "guess shirt"]}}, "intents": {}}" | ""()"" | ""( shipping_issue : ( <order_id> : ( 5501540255 | 7129469967 | 1135512314 | 1551016870 | 3071873553 | 2967715579 | 9228783166 | 4838141260 | 2336809170 | 7257480385 ) | <username> : ( davidw99 | cm924261 | cz091551 | nbouchard613 | joycewu2 | sanyaafzal261 | joycewu8 | jb777907 | rdomingo569 | alessandrop603 ) | <email> : ( [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] ) | <zip_code> : ( 2552 | 64275 | 54832 | 57637 | 25171 | 20431 | 63530 | 42087 | 44264 | 80291 ) | <account_id> : ( is8nhdwn7m | h5jnulfxk8 | oclm8otdy0 | hb61pzojex | rajjbyl3ut | rajjbyl3ut | 0o2svtreok | 3oronfnnlb | wdhgdkzak5 | t8zjtml3we ) | <amount> : ( 94 | 69 | 99 | 64 | 59 | 79 | 89 | 54 | 69.00 | 74 | 49 | 84 ) | <street_address> : ( 6921 primrose ave | 0339 lincoln ave | 8292 lincoln ave | 6533 lincoln ave | 5388 circle drive | 5719 primrose ave | 5707 lexington ave | 2835 lincoln ave | 2742 2nd ave | 8298 1st ave ) | <phone> : ( (393) 891-8147 | (611) 982-2533 | (266) 456-0810 | (853) 496-4606 | (721) 298-4575 | (555) 380-2981 | (494) 623-1132 | (139) 131-6434 | (494) 623-1132 | (925) 003-3735 ) | <name> : ( michael_kors shirt | michael_kors jeans | guess jeans | calvin_klein boots | michael_kors boots | guess jacket | guess boots | michael_kors jacket | calvin_klein shirt | guess shirt )))"" | ""()"" |
"3647" | "ABCD--train--5" | 5 | "{"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}" | [
{
"turn id": 1,
"user utterance": "",
"system response": "Hello, how can i help you",
"dialog history": "",
"original user side information": "{\"delexed\": []}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"hello, how can i help you\", \"turn_count\": 1, \"targets\": [\"pricing\", \"retrieve_utterance\", null, [], 37], \"candidates\": [23551, 15390, 18002, 16957, 3167, 18761, 14815, 9347, 37018, 1207, 33858, 705, 2686, 7955, 8012, 17769, 29727, 19893, 30687, 30847, 15887, 7337, 21973, 9825, 14051, 34899, 33396, 22286, 5447, 31982, 25785, 10773, 5974, 12740, 27180, 16675, 8605, 109, 16786, 22359, 24421, 9730, 21527, 28895, 15441, 26897, 17578, 39081, 10807, 16722, 35758, 3116, 22804, 34438, 6244, 17998, 35869, 3303, 31479, 29632, 37264, 16773, 4517, 38915, 21477, 5057, 6757, 22187, 23576, 35372, 3932, 15071, 6486, 36038, 34190, 14353, 33141, 21670, 36376, 36636, 33661, 31720, 38987, 22258, 8907, 4259, 38416, 19678, 26986, 33965, 8863, 33578, 698, 19908, 36273, 17387, 20597, 12378, 17523, 24226]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping Do you know how much that costs?",
"system response": "You want to know how much overnight shipping is, correct?",
"dialog history": "<SYSTEM> Hello, how can i help you",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"hello. i have a really cool party coming up. and i need some new clothes asap. i am thinking of ordering them to come by overnight shipping\", \"turn_count\": 2, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"do you know how much that costs?\", \"turn_count\": 3, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"you want to know how much overnight shipping is, correct?\", \"turn_count\": 6, \"targets\": [\"pricing\", \"retrieve_utterance\", null, [], 44], \"candidates\": [13645, 29138, 22507, 39265, 7507, 14439, 25773, 7323, 36619, 1322, 6735, 13527, 36807, 25857, 33840, 1349, 9853, 13464, 36896, 33538, 8588, 26822, 34386, 34663, 9404, 32061, 28649, 13569, 34990, 5874, 35377, 15901, 39101, 15910, 9334, 31820, 34510, 27301, 3307, 36614, 17025, 15413, 27094, 10845, 22017, 26148, 16744, 37744, 33893, 25561, 25547, 19599, 11007, 32460, 31799, 25623, 4008, 10329, 8628, 2940, 31980, 31918, 36642, 14821, 13164, 3880, 531, 26463, 22902, 32059, 27899, 28789, 20350, 31066, 38992, 12878, 18962, 21148, 1312, 13016, 7098, 31944, 33731, 37876, 16884, 34363, 19718, 3286, 1654, 7786, 36856, 1225, 11097, 25087, 30595, 23069, 17007, 22096, 25819, 4427]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "yes like how much it costs I imagine that there is an extra fee i want these clothes quickly but I can't afford to pay too much",
"system response": "The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that.",
"dialog history": "<SYSTEM> Hello, how can i help you <USER> Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping Do you know how much that costs? <SYSTEM> You want to know how much overnight shipping is, correct?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"yes\", \"turn_count\": 7, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"like how much it costs\", \"turn_count\": 8, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"i imagine that there is an extra fee\", \"turn_count\": 9, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"i want these clothes quickly\", \"turn_count\": 10, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"but i can't afford to pay too much\", \"turn_count\": 11, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"the rate is for 39.99 for items 5 lbs or less. and <amount>.99 for items of 10 lbs or lesss and 69.99 for items over that.\", \"turn_count\": 12, \"targets\": [\"pricing\", \"retrieve_utterance\", null, [], 22], \"candidates\": [15786, 15528, 1055, 33069, 7783, 30309, 37600, 24230, 28012, 39598, 12802, 37622, 15217, 8846, 24684, 14328, 30203, 30155, 17888, 33307, 39823, 3995, 6973, 15226, 1510, 1914, 2230, 12851, 36251, 11841, 10171, 36731, 4669, 32288, 17486, 2093, 25550, 28028, 22575, 15553, 25337, 11330, 23301, 6393, 14030, 30599, 38061, 24771, 27044, 15651, 17006, 6054, 39125, 25893, 23649, 11014, 3064, 4097, 16328, 8724, 29594, 8586, 33980, 3244, 18724, 11527, 16264, 18732, 23285, 36558, 10355, 29764, 17505, 33352, 34718, 19696, 22944, 5436, 3468, 5781, 32886, 14240, 7067, 26007, 37208, 11324, 3592, 26384, 5086, 30914, 36015, 3545, 21140, 32057, 22489, 15228, 37046, 5394, 35501, 24353]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "oh wow that's kind of expensive",
"system response": "Yes it is expensive.",
"dialog history": "<SYSTEM> Hello, how can i help you <USER> Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping Do you know how much that costs? <SYSTEM> You want to know how much overnight shipping is, correct? <USER> yes like how much it costs I imagine that there is an extra fee i want these clothes quickly but I can't afford to pay too much <SYSTEM> The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"oh wow\", \"turn_count\": 13, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"that's kind of expensive\", \"turn_count\": 14, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"yes it is expensive.\", \"turn_count\": 16, \"targets\": [\"pricing\", \"retrieve_utterance\", null, [], 24], \"candidates\": [36375, 27099, 27704, 12839, 39511, 11174, 7881, 7249, 23971, 9057, 35726, 16821, 39142, 22495, 35397, 14497, 7574, 18276, 2500, 16456, 1204, 38302, 17634, 14314, 59485, 36614, 25613, 30318, 8378, 28807, 22948, 19377, 36598, 14480, 13981, 37836, 38651, 32297, 21009, 13561, 16156, 3752, 17635, 2529, 35101, 34636, 59, 35658, 6412, 31553, 15179, 9270, 1860, 5454, 27891, 3514, 32054, 30771, 18813, 16140, 14158, 5896, 15776, 809, 15817, 22416, 32624, 28277, 17890, 31060, 14031, 37066, 29653, 19775, 9377, 18128, 38661, 19339, 7688, 36792, 4848, 25066, 16513, 19620, 24604, 10585, 19436, 23969, 26831, 21345, 9748, 29118, 8229, 9484, 14310, 126, 21971, 36694, 13619, 19130]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "okay, well that's good to know",
"system response": "But they will come fast. Do you need anymore help?",
"dialog history": "<SYSTEM> Hello, how can i help you <USER> Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping Do you know how much that costs? <SYSTEM> You want to know how much overnight shipping is, correct? <USER> yes like how much it costs I imagine that there is an extra fee i want these clothes quickly but I can't afford to pay too much <SYSTEM> The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that. <USER> oh wow that's kind of expensive <SYSTEM> Yes it is expensive.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"okay, well that's good to know\", \"turn_count\": 17, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"but they will come fast.\", \"turn_count\": 18, \"targets\": [\"pricing\", \"retrieve_utterance\", null, [], 83], \"candidates\": [5096, 31529, 4437, 14929, 15027, 35537, 5597, 29206, 24008, 24508, 29196, 31836, 31066, 35560, 29826, 24159, 16907, 12214, 7541, 36150, 8116, 33647, 14703, 10955, 27531, 9576, 2220, 23009, 33227, 2655, 10373, 12741, 10173, 2077, 25796, 22713, 18663, 55, 9021, 21361, 36816, 19636, 29892, 35110, 29972, 17718, 15505, 16577, 6619, 11387, 16370, 39506, 5078, 7490, 26401, 24064, 13068, 4847, 5452, 596, 3079, 39406, 25193, 27295, 8827, 23107, 19997, 693, 27268, 11349, 35964, 23506, 16843, 28671, 30274, 5430, 30728, 1124, 27979, 32857, 26815, 16240, 13366, 59486, 27644, 29967, 30124, 29596, 18343, 18610, 37898, 26364, 13401, 29304, 23097, 17873, 23285, 5190, 36399, 19462]}, {\"speaker\": \"agent\", \"text\": \"do you need anymore help?\", \"turn_count\": 19, \"targets\": [\"pricing\", \"retrieve_utterance\", null, [], 20], \"candidates\": [12574, 13885, 28067, 12392, 29578, 39612, 38849, 28706, 18115, 22839, 36581, 38177, 4436, 24362, 21597, 30178, 15542, 17822, 1073, 22802, 277, 10047, 5802, 28782, 24647, 28637, 36882, 35411, 30411, 7674, 14132, 14017, 5599, 15992, 10299, 16157, 25130, 32101, 11016, 2139, 38986, 16659, 39203, 18625, 29658, 16652, 1441, 23815, 23225, 7683, 12020, 29505, 21857, 16061, 8283, 14536, 12638, 3816, 23246, 3213, 1929, 29842, 2727, 8238, 12680, 18686, 22690, 37891, 18128, 11310, 29528, 31957, 484, 20782, 16358, 15715, 18856, 5886, 9076, 28415, 33969, 37205, 34549, 7572, 16799, 22612, 36779, 35091, 17807, 5407, 10491, 24870, 12178, 31818, 571, 28147, 27923, 1212, 5372, 9987]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "maybe I will just wear some old clothes to the party no, that's it",
"system response": "Okay have a great day!",
"dialog history": "<SYSTEM> Hello, how can i help you <USER> Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping Do you know how much that costs? <SYSTEM> You want to know how much overnight shipping is, correct? <USER> yes like how much it costs I imagine that there is an extra fee i want these clothes quickly but I can't afford to pay too much <SYSTEM> The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that. <USER> oh wow that's kind of expensive <SYSTEM> Yes it is expensive. <USER> okay, well that's good to know <SYSTEM> But they will come fast. Do you need anymore help?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"maybe i will just wear some old clothes to the party\", \"turn_count\": 20, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"no, that's it\", \"turn_count\": 21, \"targets\": [\"pricing\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"okay have a great day!\", \"turn_count\": 22, \"targets\": [\"pricing\", \"retrieve_utterance\", null, [], 99], \"candidates\": [21344, 37207, 13225, 2606, 13239, 4769, 32060, 11, 31987, 7738, 7377, 10515, 27035, 1696, 31847, 22491, 30178, 33194, 39938, 14272, 13689, 7383, 15361, 29469, 16787, 35642, 13065, 11162, 14216, 532, 37204, 121, 12055, 2379, 37540, 26257, 2324, 6996, 15069, 14589, 6823, 37731, 17828, 16915, 35805, 2226, 18741, 13914, 8567, 37969, 19880, 7065, 709, 38037, 39812, 8361, 11423, 39803, 6669, 7637, 36086, 38541, 38029, 27907, 36073, 31122, 11824, 24344, 37632, 14847, 23601, 29872, 37544, 7386, 10450, 26273, 6602, 39861, 19763, 17014, 23016, 16020, 19746, 24630, 3404, 3921, 1710, 9478, 34235, 10334, 6449, 4104, 7282, 27319, 29015, 36768, 1428, 32571, 6033, 8920]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to find answers to FAQ questions about pricing, timing, membership or features. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to find answers to FAQ questions about pricing, timing, membership or features. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to find answers to FAQ questions about pricing, timing, membership or features. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to find answers to FAQ questions about pricing, timing, membership or features. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users find answers to FAQ questions about pricing, timing, membership or features. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"storewide_query": {"<amount>": ["94", "69", "99", "64", "59", "79", "89", "54", "74", "49", "84"], "<name>": ["guess jacket", "guess shirt", "guess boots", "guess jeans"], "<phone>": ["(925) 256-0903", "(634) 811-2214", "(913) 173-1617", "(944) 427-5361", "(230) 024-1800", "(444) 845-9908", "(311) 951-7884", "(708) 623-6750", "(620) 328-9301", "(947) 568-6249", "(329) 326-1717", "(632) 318-8481"], "<street_address>": ["3910 lincoln ave", "8978 kennedy st", "0043 brushwick dr", "6203 circle drive", "4206 brushwick dr", "9871 2nd ave", "4715 brushwick dr", "8160 woodshore st", "2659 2nd ave", "1921 lincoln ave", "5471 brushwick dr", "8716 lincoln ave", "2001 circle drive", "0529 2nd ave"], "<zip_code>": ["8362", "87118", "28848", "19216", "70309", "990", "62134", "19216", "57907", "1255"]}}, "intents": {}}" | ""()"" | ""( storewide_query : ( <amount> : ( 94 | 69 | 99 | 64 | 59 | 79 | 89 | 54 | 74 | 49 | 84 ) | <name> : ( guess jacket | guess shirt | guess boots | guess jeans ) | <phone> : ( (925) 256-0903 | (634) 811-2214 | (913) 173-1617 | (944) 427-5361 | (230) 024-1800 | (444) 845-9908 | (311) 951-7884 | (708) 623-6750 | (620) 328-9301 | (947) 568-6249 | (329) 326-1717 | (632) 318-8481 ) | <street_address> : ( 3910 lincoln ave | 8978 kennedy st | 0043 brushwick dr | 6203 circle drive | 4206 brushwick dr | 9871 2nd ave | 4715 brushwick dr | 8160 woodshore st | 2659 2nd ave | 1921 lincoln ave | 5471 brushwick dr | 8716 lincoln ave | 2001 circle drive | 0529 2nd ave ) | <zip_code> : ( 8362 | 87118 | 28848 | 19216 | 70309 | 990 | 62134 | 19216 | 57907 | 1255 )))"" | ""()"" |
"1426" | "ABCD--train--6" | 6 | "{"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}" | [
{
"turn id": 1,
"user utterance": "",
"system response": "hello! How can I help you today?",
"dialog history": "",
"original user side information": "{\"delexed\": []}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"hello! how can i help you today?\", \"turn_count\": 1, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 23], \"candidates\": [23438, 16593, 3939, 6528, 10191, 17760, 11406, 11084, 9647, 2017, 12279, 15142, 30886, 10244, 304, 24890, 1848, 10481, 36151, 34200, 12913, 22255, 13146, 2006, 12008, 994, 21712, 8287, 33475, 15629, 26191, 11572, 5308, 35143, 22954, 25074, 11533, 9121, 37087, 8136, 11584, 25297, 23070, 32776, 34004, 8791, 19434, 22121, 10374, 20008, 12298, 29379, 24367, 23131, 11414, 8578, 686, 6523, 7208, 26792, 19446, 3553, 29245, 11077, 14504, 11456, 11888, 12054, 38444, 9546, 1692, 38839, 15908, 18363, 8560, 25579, 13986, 12957, 19792, 39140, 39353, 14944, 34847, 39187, 35862, 9128, 17701, 12539, 38074, 22582, 36350, 18141, 20461, 8671, 3759, 12883, 6991, 29813, 36985, 13088]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "I want an extension for my shopping service. I need more time to get the money.",
"system response": "So you need to postpone payment for your subscription?",
"dialog history": "<SYSTEM> hello! How can I help you today?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"i want an extension for my shopping service.\", \"turn_count\": 2, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"i need more time to get the money.\", \"turn_count\": 3, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"so you need to postpone payment for your subscription?\", \"turn_count\": 4, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 14], \"candidates\": [26003, 19978, 18462, 4440, 23758, 36779, 21491, 37603, 17672, 35268, 34510, 31650, 24036, 21279, 47253, 13935, 30492, 37579, 16369, 31675, 34273, 24519, 3563, 11273, 11485, 16924, 7430, 33141, 3056, 24963, 11305, 25328, 10866, 29890, 3176, 30482, 10395, 4884, 2567, 27638, 35111, 18696, 8111, 5665, 8673, 31011, 555, 38688, 982, 28789, 15381, 29938, 38008, 32593, 8317, 37399, 13520, 28852, 5062, 12780, 28256, 26726, 29673, 39322, 20592, 29049, 27171, 21932, 36346, 26292, 28090, 35928, 14522, 34102, 9937, 30461, 38959, 26627, 35654, 26189, 14265, 25296, 7792, 8308, 15960, 25764, 16568, 7446, 655, 22510, 29578, 28760, 29023, 15700, 15719, 20279, 31538, 160, 33196, 3772]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "yes",
"system response": "Can I have your full name and account ID please",
"dialog history": "<SYSTEM> hello! How can I help you today? <USER> I want an extension for my shopping service. I need more time to get the money. <SYSTEM> So you need to postpone payment for your subscription?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"yes\", \"turn_count\": 5, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"can i have your full name and account id please\", \"turn_count\": 6, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 33], \"candidates\": [18044, 17777, 35459, 5083, 5868, 7164, 11495, 2612, 36845, 37397, 16085, 7572, 19583, 31918, 35209, 33743, 39645, 25656, 26361, 32844, 26087, 29821, 34599, 29640, 24685, 30744, 37455, 34932, 25913, 128, 31129, 11035, 10405, 9134, 33560, 24552, 28020, 3544, 19463, 36411, 17800, 8349, 19568, 29990, 14529, 29934, 27925, 31354, 13020, 33988, 23357, 6639, 19279, 28636, 34028, 744, 12002, 699, 32447, 2037, 30677, 22110, 27946, 31161, 17664, 39272, 10842, 10877, 27960, 7515, 25726, 16458, 29425, 25666, 34460, 14513, 2471, 13159, 10290, 15713, 15604, 1383, 21920, 36948, 5101, 15315, 1392, 33955, 29025, 14860, 17885, 15024, 35802, 6964, 20452, 26791, 15005, 20857, 36640, 3397]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "Chloe Zhang F5KCD5QPAW",
"system response": "Ok. I pulled up your account. Now I need your order ID please",
"dialog history": "<SYSTEM> hello! How can I help you today? <USER> I want an extension for my shopping service. I need more time to get the money. <SYSTEM> So you need to postpone payment for your subscription? <USER> yes <SYSTEM> Can I have your full name and account ID please",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"chloe zhang\", \"turn_count\": 7, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"<account_id>\", \"turn_count\": 8, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok. i pulled up your account. now i need your order id please\", \"turn_count\": 10, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 33], \"candidates\": [26392, 28957, 28732, 35173, 7642, 39345, 17331, 17930, 22150, 38114, 8088, 16328, 28869, 15361, 14154, 39130, 22486, 18511, 21312, 6477, 9179, 32552, 7618, 8606, 30784, 5121, 36285, 4574, 35116, 21615, 3135, 5550, 14582, 47254, 20980, 15121, 26100, 3119, 19841, 27401, 34551, 23809, 7127, 3249, 19088, 22028, 38506, 35414, 25060, 20017, 4558, 38267, 33405, 9783, 8928, 11443, 14299, 11265, 20083, 5451, 3767, 7995, 26325, 9522, 16182, 37969, 22597, 6705, 18079, 29006, 12104, 36027, 6815, 12891, 20332, 29610, 19360, 14830, 29635, 3793, 39526, 26456, 1059, 919, 31099, 18909, 22566, 25333, 2286, 25290, 16431, 7869, 24600, 24460, 27866, 2168, 24093, 9802, 28275, 29348]}]}",
"dst": "\"subscription_inquiry account_id f5kcd5qpaw\"",
"dst accumulated": "\"subscription_inquiry account_id f5kcd5qpaw\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "6820094438",
"system response": "Are you a Gold or Silver member?",
"dialog history": "<SYSTEM> hello! How can I help you today? <USER> I want an extension for my shopping service. I need more time to get the money. <SYSTEM> So you need to postpone payment for your subscription? <USER> yes <SYSTEM> Can I have your full name and account ID please <USER> Chloe Zhang F5KCD5QPAW <SYSTEM> Ok. I pulled up your account. Now I need your order ID please",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"<order_id>\", \"turn_count\": 11, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"are you a gold or silver member?\", \"turn_count\": 13, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 57], \"candidates\": [12658, 27152, 3838, 33374, 20926, 18195, 35780, 27538, 11709, 16563, 8678, 36009, 27268, 2241, 26862, 4787, 4680, 16346, 15379, 8398, 20132, 19950, 11713, 8616, 22229, 2777, 38863, 33408, 24645, 34956, 14618, 37975, 6238, 9856, 445, 27709, 20063, 26660, 8821, 12736, 29338, 25222, 1369, 27900, 63, 33115, 24147, 20032, 7129, 29672, 1449, 24178, 34823, 11063, 39511, 2970, 2155, 4206, 20525, 16912, 12401, 2038, 26137, 21817, 4518, 30697, 13854, 36406, 39913, 22773, 27753, 4449, 16156, 631, 14433, 7752, 28426, 16272, 17266, 26326, 20170, 9707, 27536, 36336, 24630, 15053, 15478, 638, 10779, 5185, 16087, 28137, 4821, 17666, 13166, 13129, 9003, 2574, 39528, 15532]}]}",
"dst": "\"subscription_inquiry order_id 6820094438\"",
"dst accumulated": "\"subscription_inquiry account_id f5kcd5qpaw, subscription_inquiry order_id 6820094438\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "silver",
"system response": "I can only extend your payment by one day.",
"dialog history": "<SYSTEM> hello! How can I help you today? <USER> I want an extension for my shopping service. I need more time to get the money. <SYSTEM> So you need to postpone payment for your subscription? <USER> yes <SYSTEM> Can I have your full name and account ID please <USER> Chloe Zhang F5KCD5QPAW <SYSTEM> Ok. I pulled up your account. Now I need your order ID please <USER> 6820094438 <SYSTEM> Are you a Gold or Silver member?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"silver\", \"turn_count\": 14, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"i can only extend your payment by one day.\", \"turn_count\": 16, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 89], \"candidates\": [39589, 14479, 7182, 33687, 1118, 17006, 24641, 39271, 14414, 39320, 33318, 37291, 4484, 19291, 2011, 22129, 38672, 5808, 24629, 18153, 6495, 14999, 20836, 36464, 18748, 25260, 14190, 35260, 10049, 28766, 8228, 28093, 29320, 35353, 4191, 3140, 17932, 36154, 24392, 14098, 5712, 36897, 5338, 26165, 212, 28086, 24482, 14091, 27586, 22449, 14730, 31359, 14634, 15056, 26891, 32093, 14630, 21074, 22466, 18750, 38992, 31004, 14974, 35910, 31007, 4365, 18951, 29936, 9292, 36162, 29018, 36119, 17187, 35075, 10350, 2288, 15323, 2545, 19342, 1662, 38435, 12714, 30061, 25718, 21320, 10218, 18562, 34874, 8171, 47255, 15274, 16877, 1370, 21405, 14871, 24742, 12, 28496, 25143, 29517]}]}",
"dst": "\"\"",
"dst accumulated": "\"subscription_inquiry account_id f5kcd5qpaw, subscription_inquiry order_id 6820094438\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 7,
"user utterance": "Okay",
"system response": "Ok. Your extension is now reflected on your account. Is there anything else I can help you with today?",
"dialog history": "<SYSTEM> hello! How can I help you today? <USER> I want an extension for my shopping service. I need more time to get the money. <SYSTEM> So you need to postpone payment for your subscription? <USER> yes <SYSTEM> Can I have your full name and account ID please <USER> Chloe Zhang F5KCD5QPAW <SYSTEM> Ok. I pulled up your account. Now I need your order ID please <USER> 6820094438 <SYSTEM> Are you a Gold or Silver member? <USER> silver <SYSTEM> I can only extend your payment by one day.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"okay\", \"turn_count\": 17, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"ok. your extension is now reflected on your account.\", \"turn_count\": 20, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 92], \"candidates\": [35141, 29882, 18213, 39412, 23863, 26481, 22488, 28812, 29773, 7840, 35729, 2232, 19018, 29015, 2765, 7766, 26955, 19157, 39322, 11241, 12875, 19219, 7328, 2681, 3476, 36489, 15407, 28192, 37181, 36573, 2270, 21098, 23831, 23341, 8895, 30300, 363, 21709, 36691, 32814, 19333, 2440, 21139, 32039, 6749, 18208, 6320, 26874, 7747, 35119, 3945, 31322, 24128, 13706, 1916, 11213, 20364, 39808, 18555, 5304, 33790, 1463, 30581, 14703, 39375, 11151, 13153, 1829, 31860, 2563, 16615, 33784, 6419, 32968, 31885, 29591, 14781, 23305, 10802, 11011, 3371, 9095, 30505, 11586, 2099, 32105, 12866, 2856, 2107, 27862, 22179, 13916, 7520, 31235, 5480, 2171, 34961, 32484, 5011, 8981]}, {\"speaker\": \"agent\", \"text\": \"is there anything else i can help you with today?\", \"turn_count\": 21, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 27], \"candidates\": [33676, 24001, 13290, 35248, 29089, 9100, 29103, 32837, 17354, 23222, 6207, 4852, 11781, 17391, 31353, 21698, 32301, 5920, 31452, 22081, 26706, 38552, 18271, 39112, 35718, 13920, 27889, 162, 22213, 22762, 12975, 3490, 38776, 22582, 1146, 16337, 27328, 37800, 10628, 9440, 6813, 1458, 35489, 20347, 9966, 13945, 24378, 4701, 6612, 19901, 26093, 15610, 29985, 12629, 21763, 15132, 14926, 15784, 29835, 23949, 32361, 38040, 12898, 12932, 15333, 16011, 36242, 25175, 22066, 13471, 5607, 25315, 27069, 6026, 10262, 37964, 24112, 20002, 33425, 25758, 6630, 3149, 9183, 38474, 11010, 7834, 23093, 12174, 19740, 5530, 2762, 13475, 36456, 4070, 27367, 16305, 36790, 37677, 36105, 4925]}]}",
"dst": "\"\"",
"dst accumulated": "\"subscription_inquiry account_id f5kcd5qpaw, subscription_inquiry order_id 6820094438\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 8,
"user utterance": "no",
"system response": "I hope you have a great day!",
"dialog history": "<SYSTEM> hello! How can I help you today? <USER> I want an extension for my shopping service. I need more time to get the money. <SYSTEM> So you need to postpone payment for your subscription? <USER> yes <SYSTEM> Can I have your full name and account ID please <USER> Chloe Zhang F5KCD5QPAW <SYSTEM> Ok. I pulled up your account. Now I need your order ID please <USER> 6820094438 <SYSTEM> Are you a Gold or Silver member? <USER> silver <SYSTEM> I can only extend your payment by one day. <USER> Okay <SYSTEM> Ok. Your extension is now reflected on your account. Is there anything else I can help you with today?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"no\", \"turn_count\": 22, \"targets\": [\"manage_extension\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"i hope you have a great day!\", \"turn_count\": 23, \"targets\": [\"manage_extension\", \"retrieve_utterance\", null, [], 41], \"candidates\": [38145, 26907, 21698, 9047, 27181, 30930, 12534, 4043, 19956, 4063, 21796, 17592, 2306, 20683, 1748, 33468, 19496, 27288, 19142, 21204, 18220, 33615, 31107, 21276, 19569, 6547, 27745, 22802, 31290, 1963, 11003, 10143, 39562, 19217, 24985, 31379, 21222, 29658, 25632, 12923, 6069, 2945, 295, 31262, 13317, 24621, 9642, 7250, 10563, 34629, 15619, 16754, 27358, 31250, 27837, 33747, 3376, 28355, 10711, 20893, 26346, 8627, 13675, 9815, 27726, 26821, 17918, 15860, 21565, 6307, 23281, 35119, 26336, 15447, 24344, 9900, 20180, 2028, 34724, 16395, 21478, 8348, 3081, 10458, 35277, 29531, 25127, 30574, 1826, 12209, 27455, 8131, 8384, 29337, 15976, 30639, 5246, 21432, 419, 16501]}]}",
"dst": "\"\"",
"dst accumulated": "\"subscription_inquiry account_id f5kcd5qpaw, subscription_inquiry order_id 6820094438\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to updates premium subscription. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to updates premium subscription. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to updates premium subscription. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to updates premium subscription. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users updates premium subscription. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"subscription_inquiry": {"<account_id>": ["msnu9vw06h", "sq8x7rkoo7", "koeef4fsml", "rd0s7ix7es", "eir3bmt5uc", "nrv6qybzbc", "mqwzhh9ep4", "wasdoojh4h", "vwivtoq91l", "6v71ydxwrc"], "<order_id>": ["5498331563", "4675612490", "9779562426", "6623107911", "9640279593", "0220176622", "1711420714", "3488625637", "2846282724", "2879944901"], "<phone>": ["(688) 367-7885", "(484) 831-9968", "(993) 634-9554", "(330) 112-6184", "(189) 615-5708", "(841) 035-0049", "(572) 255-7592", "(549) 384-0653", "(135) 702-0005", "(572) 255-7592"], "<amount>": ["94", "99", "64", "59", "79", "89", "84", "54", "54.00", "69.00", "74", "49", "69"], "<zip_code>": ["78627", "46461", "81561", "43466", "50871", "71736", "92408"], "<name>": ["guess jacket", "guess jeans", "guess boots"], "<street_address>": ["7835 brushwick dr", "6441 primrose ave"]}}, "intents": {}}" | ""()"" | ""( subscription_inquiry : ( <account_id> : ( msnu9vw06h | sq8x7rkoo7 | koeef4fsml | rd0s7ix7es | eir3bmt5uc | nrv6qybzbc | mqwzhh9ep4 | wasdoojh4h | vwivtoq91l | 6v71ydxwrc ) | <order_id> : ( 5498331563 | 4675612490 | 9779562426 | 6623107911 | 9640279593 | 0220176622 | 1711420714 | 3488625637 | 2846282724 | 2879944901 ) | <phone> : ( (688) 367-7885 | (484) 831-9968 | (993) 634-9554 | (330) 112-6184 | (189) 615-5708 | (841) 035-0049 | (572) 255-7592 | (549) 384-0653 | (135) 702-0005 | (572) 255-7592 ) | <amount> : ( 94 | 99 | 64 | 59 | 79 | 89 | 84 | 54 | 54.00 | 69.00 | 74 | 49 | 69 ) | <zip_code> : ( 78627 | 46461 | 81561 | 43466 | 50871 | 71736 | 92408 ) | <name> : ( guess jacket | guess jeans | guess boots ) | <street_address> : ( 7835 brushwick dr | 6441 primrose ave )))"" | ""()"" |
"8893" | "ABCD--train--7" | 7 | "{"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(116) 048-7515", "username": "alessandrop146"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr newark, ca 33186", "city": "newark", "state": "ca", "zip_code": "33186"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}" | [
{
"turn id": 1,
"user utterance": "",
"system response": "Hello how can I help you today?",
"dialog history": "",
"original user side information": "{\"delexed\": []}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"hello how can i help you today?\", \"turn_count\": 1, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 47], \"candidates\": [17763, 21137, 22984, 14698, 4694, 31215, 3172, 30395, 37049, 12158, 22086, 38399, 5561, 2927, 13560, 18329, 12442, 14233, 38078, 24585, 9227, 34202, 26689, 15440, 7870, 3649, 6947, 23831, 7729, 35828, 18309, 12508, 37412, 29178, 31980, 33000, 30406, 10927, 27192, 34030, 17443, 35311, 17746, 6591, 18904, 1149, 14374, 3734, 33925, 10235, 2485, 35258, 20283, 24557, 39705, 4855, 22908, 10195, 2605, 15436, 38035, 7218, 38562, 17439, 2352, 29826, 25861, 34734, 10392, 23506, 7014, 29841, 4378, 31690, 22128, 7685, 14189, 21057, 38982, 36156, 14257, 5440, 32734, 19570, 6377, 7532, 478, 24518, 28880, 25558, 6969, 16241, 5583, 18914, 20485, 4271, 16101, 18612, 36992, 15655]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?",
"system response": "Alright, so you just need help recovering your username then?",
"dialog history": "<SYSTEM> Hello how can I help you today?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"hello, i am trying to check the status of my order but i forgot my username and can't log in, can you help me with this?\", \"turn_count\": 2, \"targets\": [\"recover_username\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"alright, so you just need help recovering your username then?\", \"turn_count\": 3, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 15], \"candidates\": [34436, 13849, 12940, 14190, 9265, 13865, 19945, 38871, 39090, 39073, 4758, 15478, 15566, 14214, 39663, 86240, 38490, 952, 12960, 8968, 14918, 26063, 21144, 34476, 38375, 17476, 36270, 27869, 4859, 1123, 8317, 8413, 20749, 2980, 17668, 28731, 2160, 29267, 5189, 17939, 16900, 7822, 24415, 34296, 20441, 1860, 39619, 3142, 16527, 12944, 28799, 22289, 9988, 24200, 34450, 8498, 25240, 27073, 15024, 9101, 32879, 21901, 1993, 27059, 1050, 24980, 13730, 19052, 20576, 21543, 11002, 13301, 31596, 25325, 22545, 28560, 38202, 35614, 28359, 2126, 27352, 30131, 10460, 21160, 23553, 7119, 15058, 35263, 32291, 31751, 4976, 19092, 5666, 35199, 2528, 16887, 27392, 13132, 20332, 17382]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "Exactly, thank you",
"system response": "Can I start with your full name or account ID?",
"dialog history": "<SYSTEM> Hello how can I help you today? <USER> Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this? <SYSTEM> Alright, so you just need help recovering your username then?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"exactly, thank you\", \"turn_count\": 4, \"targets\": [\"recover_username\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"can i start with your full name or account id?\", \"turn_count\": 5, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 56], \"candidates\": [32220, 37824, 30819, 4847, 18543, 17083, 10917, 14361, 11584, 4773, 20158, 14289, 16032, 15160, 3164, 38169, 24593, 20892, 25766, 33948, 17289, 32116, 12618, 26236, 16509, 21695, 11194, 5872, 28199, 14716, 13621, 460, 12435, 27971, 30044, 33436, 28445, 10665, 23968, 10205, 37587, 32497, 23768, 27680, 13831, 7251, 23110, 38346, 23162, 5137, 32512, 24003, 30997, 30214, 19711, 1889, 30971, 19715, 13980, 13413, 15599, 31756, 10902, 27997, 14578, 28698, 11626, 19947, 4090, 17124, 30632, 13317, 38444, 32125, 11076, 9905, 26948, 16097, 29118, 17916, 34569, 30776, 31925, 30889, 13403, 15641, 29124, 34266, 10257, 32127, 21369, 36522, 32102, 23033, 13390, 17265, 21597, 31203, 2059, 7513]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "Alessandro Phoenix",
"system response": "Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address?",
"dialog history": "<SYSTEM> Hello how can I help you today? <USER> Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this? <SYSTEM> Alright, so you just need help recovering your username then? <USER> Exactly, thank you <SYSTEM> Can I start with your full name or account ID?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"alessandro phoenix\", \"turn_count\": 6, \"targets\": [\"recover_username\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"alright the account is pulled up, can i also have 2 of the 3: zip code, phone number, email address?\", \"turn_count\": 8, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 61], \"candidates\": [8925, 34158, 19617, 218, 36150, 4716, 22802, 3894, 15104, 10226, 21738, 16679, 8285, 38341, 32169, 34767, 38276, 2929, 11089, 34281, 34032, 23478, 8212, 21339, 26507, 30980, 6244, 21666, 5284, 14535, 5675, 32316, 36447, 38735, 4766, 31214, 26410, 19790, 28801, 16721, 35148, 26777, 36999, 17951, 5090, 11556, 34064, 3574, 34773, 23465, 32563, 8452, 19479, 39920, 26212, 33055, 1152, 21403, 12760, 33043, 30871, 86242, 39383, 27984, 13324, 20613, 12425, 21728, 28650, 14135, 30221, 10874, 6734, 7784, 34753, 322, 33229, 20768, 18333, 24718, 35693, 37335, 1943, 14398, 35174, 14944, 5419, 2188, 36205, 18254, 13104, 14056, 25765, 6425, 34432, 9285, 36241, 31280, 7898, 31200]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "Sure it's 33186 and phone is 116-048-7515",
"system response": "Alright do you happen to have that email address?",
"dialog history": "<SYSTEM> Hello how can I help you today? <USER> Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this? <SYSTEM> Alright, so you just need help recovering your username then? <USER> Exactly, thank you <SYSTEM> Can I start with your full name or account ID? <USER> Alessandro Phoenix <SYSTEM> Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"sure it's <zip_code> and phone is 116-048-7515\", \"turn_count\": 9, \"targets\": [\"recover_username\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"alright do you happen to have that email address?\", \"turn_count\": 12, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 86], \"candidates\": [24496, 32304, 9246, 37244, 11627, 30834, 20804, 2514, 35658, 25022, 913, 4779, 24780, 7893, 28292, 5679, 6338, 32084, 15884, 26837, 22965, 20002, 27546, 14613, 6965, 30089, 32105, 30981, 7627, 37685, 20428, 35574, 39917, 19946, 3480, 38619, 36788, 22922, 27927, 17279, 4009, 1003, 3688, 7630, 13477, 12308, 34509, 14735, 2175, 13708, 32229, 22383, 12721, 2997, 39879, 16259, 23621, 36911, 23801, 14846, 13594, 35100, 17869, 19381, 31053, 706, 12677, 39768, 2500, 38276, 33519, 39659, 7571, 35216, 8265, 31794, 23364, 4497, 25544, 35795, 4460, 10327, 9554, 13481, 15839, 29452, 8248, 3541, 12554, 24666, 10583, 19670, 9123, 10655, 6490, 30539, 17690, 17066, 5582, 21694]}]}",
"dst": "\"account_access zip_code 33186\"",
"dst accumulated": "\"account_access zip_code 33186\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "[email protected]",
"system response": "There we go, the phone number was giving errors on my end. thanks for that",
"dialog history": "<SYSTEM> Hello how can I help you today? <USER> Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this? <SYSTEM> Alright, so you just need help recovering your username then? <USER> Exactly, thank you <SYSTEM> Can I start with your full name or account ID? <USER> Alessandro Phoenix <SYSTEM> Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address? <USER> Sure it's 33186 and phone is 116-048-7515 <SYSTEM> Alright do you happen to have that email address?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"<email>\", \"turn_count\": 13, \"targets\": [\"recover_username\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"there we go, the phone number was giving errors on my end. thanks for that\", \"turn_count\": 15, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 93], \"candidates\": [36566, 27498, 39982, 29078, 37830, 7192, 16707, 22581, 33071, 6822, 1800, 9187, 38728, 32348, 35117, 33004, 32946, 39095, 21729, 21590, 4745, 27909, 12769, 1765, 33157, 5483, 25028, 35772, 10964, 17407, 32149, 3085, 24669, 27334, 6276, 13074, 17566, 21016, 34380, 35682, 17753, 6022, 4598, 16126, 10509, 13867, 11083, 31983, 37985, 19414, 17, 17814, 8100, 24154, 19605, 10932, 21435, 24418, 26056, 16974, 12076, 10077, 3780, 30564, 36310, 29218, 12432, 22773, 1615, 7934, 38039, 15210, 8037, 33218, 35706, 33240, 3704, 1081, 3736, 5766, 16, 29412, 8140, 13077, 13338, 3995, 13810, 5308, 3096, 19344, 60, 32675, 28376, 86243, 34710, 30927, 31391, 37779, 8560, 30363]}]}",
"dst": "\"account_access email [email protected]\"",
"dst accumulated": "\"account_access zip_code 33186, account_access email [email protected]\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 7,
"user utterance": "No problem",
"system response": "your username is aphoenix1 was there anything else I could help with?",
"dialog history": "<SYSTEM> Hello how can I help you today? <USER> Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this? <SYSTEM> Alright, so you just need help recovering your username then? <USER> Exactly, thank you <SYSTEM> Can I start with your full name or account ID? <USER> Alessandro Phoenix <SYSTEM> Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address? <USER> Sure it's 33186 and phone is 116-048-7515 <SYSTEM> Alright do you happen to have that email address? <USER> [email protected] <SYSTEM> There we go, the phone number was giving errors on my end. thanks for that",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"no problem\", \"turn_count\": 16, \"targets\": [\"recover_username\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"your username is aphoenix1\", \"turn_count\": 17, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 11], \"candidates\": [12848, 21954, 31926, 12622, 36416, 35411, 5559, 30330, 34156, 32803, 39738, 3452, 11455, 17214, 20773, 18983, 28338, 15189, 16070, 18643, 13229, 30743, 12247, 994, 35928, 6519, 39538, 26651, 10390, 30556, 360, 32286, 13028, 29482, 29045, 36868, 1827, 34863, 37478, 22825, 6732, 3595, 34620, 35607, 4741, 23440, 30742, 24419, 3401, 16318, 25772, 10434, 21222, 22163, 5974, 27483, 39535, 27725, 5008, 14845, 36054, 21600, 36102, 1745, 39431, 24654, 28964, 18536, 6984, 10502, 38095, 3564, 10244, 20172, 38355, 33339, 28297, 39238, 34161, 7271, 9511, 15460, 18780, 34017, 17809, 25526, 24235, 2710, 12610, 13007, 39249, 2197, 2340, 17605, 13689, 7005, 37143, 31443, 26774, 32710]}, {\"speaker\": \"agent\", \"text\": \"was there anything else i could help with?\", \"turn_count\": 18, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 59], \"candidates\": [3417, 35026, 293, 35379, 12340, 20003, 12760, 18479, 26024, 32830, 24177, 28213, 38981, 14615, 33039, 7747, 27793, 15976, 2551, 1034, 30723, 3426, 20754, 14187, 24010, 693, 11416, 28184, 28419, 13411, 312, 37219, 19493, 8088, 11967, 9847, 17277, 27028, 22876, 63, 2207, 19961, 18752, 1688, 17430, 32963, 30030, 3429, 29715, 39045, 2489, 29423, 33630, 19434, 32585, 37525, 18192, 34903, 13279, 6691, 15561, 17766, 28295, 28681, 23602, 21635, 14043, 31462, 21026, 17410, 16204, 18974, 8265, 35783, 23648, 11099, 641, 23145, 3763, 31889, 25903, 37441, 9865, 10142, 28391, 25629, 11909, 9626, 38396, 37453, 39275, 3998, 18129, 6243, 14050, 15256, 13573, 15252, 37132, 21752]}]}",
"dst": "\"\"",
"dst accumulated": "\"account_access zip_code 33186, account_access email [email protected]\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 8,
"user utterance": "Thank you so much, have a good day",
"system response": "great have a good day",
"dialog history": "<SYSTEM> Hello how can I help you today? <USER> Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this? <SYSTEM> Alright, so you just need help recovering your username then? <USER> Exactly, thank you <SYSTEM> Can I start with your full name or account ID? <USER> Alessandro Phoenix <SYSTEM> Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address? <USER> Sure it's 33186 and phone is 116-048-7515 <SYSTEM> Alright do you happen to have that email address? <USER> [email protected] <SYSTEM> There we go, the phone number was giving errors on my end. thanks for that <USER> No problem <SYSTEM> your username is aphoenix1 was there anything else I could help with?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"thank you so much, have a good day\", \"turn_count\": 19, \"targets\": [\"recover_username\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"great have a good day\", \"turn_count\": 20, \"targets\": [\"recover_username\", \"retrieve_utterance\", null, [], 79], \"candidates\": [2818, 36817, 1819, 4021, 7468, 26466, 24608, 13229, 20501, 31347, 6557, 19279, 17322, 11664, 28358, 1555, 10914, 30937, 34341, 32883, 35554, 22872, 11932, 539, 3249, 35776, 13397, 30601, 303, 33388, 3610, 8785, 26216, 38606, 14312, 25713, 14483, 17341, 36060, 33019, 32867, 12730, 6879, 21730, 8557, 31226, 16422, 22394, 33208, 22666, 22489, 35241, 3398, 38459, 22297, 4550, 32299, 27418, 1808, 17558, 15064, 18347, 34995, 31421, 31454, 2419, 23988, 25006, 634, 28632, 19140, 20454, 29038, 16888, 16363, 21259, 29755, 38950, 31744, 86246, 22693, 39658, 17684, 35918, 1345, 19897, 32635, 26490, 31602, 35753, 5181, 25765, 21521, 4388, 4684, 17440, 14264, 28715, 36735, 14003]}]}",
"dst": "\"\"",
"dst accumulated": "\"account_access zip_code 33186, account_access email [email protected]\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to manage account access information. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to manage account access information. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to manage account access information. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to manage account access information. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users manage account access information. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"account_access": {"<zip_code>": ["99948", "71294", "99871", "22014", "38100", "74823", "78358", "47108", "90288", "43277"], "<email>": ["[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]"], "<pin_number>": ["395388", "885914", "766704", "238739", "230767", "620487", "766729", "128429", "306871", "502741"], "<phone>": ["(325) 800-1929", "(635) 617-4421", "(064) 852-5677", "(265) 737-1906", "(792) 179-3327", "(928) 367-6294", "(746) 914-1482", "(828) 326-3812", "(060) 828-9730", "(059) 269-7706"], "<username>": ["cz832598", "josephbanter131", "czhang73", "cminh673", "czhang81", "safzal73", "cz735316", "czhang73", "rd309525", "crystalminh446"], "<street_address>": ["0712 lexington ave", "9512 woodshore st", "7186 lincoln ave", "6620 circle drive", "1530 lincoln ave", "3501 lincoln ave", "1716 circle drive", "6582 1st ave", "1338 2nd ave", "8030 lincoln ave"]}}, "intents": {}}" | ""()"" | ""( account_access : ( <zip_code> : ( 99948 | 71294 | 99871 | 22014 | 38100 | 74823 | 78358 | 47108 | 90288 | 43277 ) | <email> : ( [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] ) | <pin_number> : ( 395388 | 885914 | 766704 | 238739 | 230767 | 620487 | 766729 | 128429 | 306871 | 502741 ) | <phone> : ( (325) 800-1929 | (635) 617-4421 | (064) 852-5677 | (265) 737-1906 | (792) 179-3327 | (928) 367-6294 | (746) 914-1482 | (828) 326-3812 | (060) 828-9730 | (059) 269-7706 ) | <username> : ( cz832598 | josephbanter131 | czhang73 | cminh673 | czhang81 | safzal73 | cz735316 | czhang73 | rd309525 | crystalminh446 ) | <street_address> : ( 0712 lexington ave | 9512 woodshore st | 7186 lincoln ave | 6620 circle drive | 1530 lincoln ave | 3501 lincoln ave | 1716 circle drive | 6582 1st ave | 1338 2nd ave | 8030 lincoln ave )))"" | ""()"" |
"5185" | "ABCD--train--8" | 8 | "{"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}" | [
{
"turn id": 1,
"user utterance": "Hello",
"system response": "Hello! How can I help you today?",
"dialog history": "",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"hello\", \"turn_count\": 1, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"hello! how can i help you today?\", \"turn_count\": 2, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 77], \"candidates\": [5120, 28763, 39382, 30560, 6040, 5221, 8070, 6182, 33325, 12346, 32230, 32880, 7047, 37245, 22221, 1644, 3414, 7409, 2910, 32516, 7365, 30346, 32852, 26638, 33287, 22998, 9950, 35527, 27998, 3437, 14684, 8203, 4911, 2684, 38671, 28182, 17865, 11014, 17759, 10299, 18783, 8299, 10334, 26729, 24739, 17358, 1186, 33977, 19301, 5646, 4812, 30112, 9939, 24244, 37235, 18392, 36760, 10606, 28784, 20939, 25520, 8787, 2370, 30544, 15261, 30858, 12644, 32429, 72, 20310, 17215, 8582, 23867, 32062, 22701, 19917, 32301, 2006, 15679, 16531, 2443, 15417, 36537, 25120, 14376, 3959, 5988, 35494, 21888, 15671, 37446, 32003, 38953, 21970, 33422, 34270, 18649, 6764, 12676, 10739]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "I am trying to buy a pair of boots but they aren't getting added to my cart.",
"system response": "Okay, I should be able to help you with that. One moment please... Can I get your name and account number first, please?",
"dialog history": "<USER> Hello <SYSTEM> Hello! How can I help you today?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"i am trying to buy a pair of boots but they aren't getting added to my cart.\", \"turn_count\": 3, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"okay, i should be able to help you with that. one moment please...\", \"turn_count\": 4, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 98], \"candidates\": [12860, 20627, 12590, 24141, 1582, 9108, 15192, 39890, 18975, 2031, 31592, 231, 6685, 3658, 16064, 713, 9174, 17007, 11994, 13339, 22499, 6238, 13750, 3795, 38084, 7115, 34700, 7866, 36579, 2157, 32282, 29646, 2564, 33132, 26499, 13082, 8925, 4177, 29987, 29109, 37082, 542, 7383, 15906, 18318, 29441, 3806, 17824, 21556, 9510, 282, 23686, 8859, 33140, 7716, 12968, 29611, 22920, 35186, 27722, 1569, 26071, 9273, 12376, 23211, 28515, 11909, 25332, 16089, 4006, 29718, 11112, 14467, 23926, 35250, 29477, 5629, 25901, 32506, 19296, 36211, 7750, 24631, 31015, 18305, 31449, 19031, 24016, 24272, 22789, 31778, 38987, 26178, 38486, 16283, 27589, 21796, 6184, 67655, 36661]}, {\"speaker\": \"agent\", \"text\": \"can i get your name and account number first, please?\", \"turn_count\": 5, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 19], \"candidates\": [34182, 8695, 38960, 36603, 32548, 19809, 29436, 35089, 20076, 18711, 6849, 10566, 25356, 22337, 37439, 37054, 31194, 38359, 18507, 67656, 6544, 15766, 13044, 20607, 6454, 34619, 8094, 27343, 31, 2652, 34326, 14604, 37985, 33400, 39654, 38385, 3979, 26345, 32854, 16423, 38625, 23857, 26865, 920, 3869, 1594, 4320, 7442, 9955, 17114, 38308, 1854, 6043, 16430, 18666, 11905, 36551, 32959, 37341, 29233, 24802, 33628, 27190, 318, 12936, 24189, 23890, 16856, 11899, 21303, 10249, 12902, 30877, 29969, 39726, 33314, 17364, 5395, 35491, 30445, 34373, 16586, 1235, 12288, 36236, 13400, 31278, 19568, 20048, 36463, 14940, 20749, 5651, 31163, 4733, 26920, 17758, 270, 14368, 23336]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "Joseph Banter, I don't have my account number but my username is josephb9",
"system response": "Okay, that's fine. Can you tell me the name of the product you had trouble with?",
"dialog history": "<USER> Hello <SYSTEM> Hello! How can I help you today? <USER> I am trying to buy a pair of boots but they aren't getting added to my cart. <SYSTEM> Okay, I should be able to help you with that. One moment please... Can I get your name and account number first, please?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"joseph banter, i don't have my account number but my username is <username>\", \"turn_count\": 6, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"okay, that's fine. can you tell me the name of the product you had trouble with?\", \"turn_count\": 7, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 12], \"candidates\": [34866, 31990, 22073, 8487, 39262, 4375, 6731, 16590, 33490, 610, 32569, 22739, 7751, 32200, 31021, 16894, 10780, 23177, 36743, 38487, 21974, 12525, 25256, 3056, 17750, 10033, 18816, 26531, 27222, 19460, 15839, 37220, 2577, 13484, 38084, 21433, 29824, 2317, 38869, 6168, 11194, 8599, 31649, 15632, 21323, 38984, 13602, 12104, 24481, 11700, 6019, 7699, 16991, 11463, 4632, 39396, 34018, 39566, 13125, 37174, 28145, 30379, 8795, 10541, 36329, 5862, 29213, 1678, 16505, 6853, 38081, 907, 11320, 1161, 2485, 5554, 13354, 15090, 5359, 25837, 37328, 33550, 3899, 31564, 25472, 8221, 34512, 29966, 27527, 11604, 37811, 9853, 35566, 36482, 32768, 11362, 4784, 26390, 13292, 24819]}]}",
"dst": "\"troubleshoot_site username josephb9\"",
"dst accumulated": "\"troubleshoot_site username josephb9\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "Calvin Klein boots",
"system response": "I'm sorry, Joseph. Please stay with me here...",
"dialog history": "<USER> Hello <SYSTEM> Hello! How can I help you today? <USER> I am trying to buy a pair of boots but they aren't getting added to my cart. <SYSTEM> Okay, I should be able to help you with that. One moment please... Can I get your name and account number first, please? <USER> Joseph Banter, I don't have my account number but my username is josephb9 <SYSTEM> Okay, that's fine. Can you tell me the name of the product you had trouble with?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"calvin klein boots\", \"turn_count\": 8, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"i'm sorry, joseph. please stay with me here...\", \"turn_count\": 19, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 8], \"candidates\": [36114, 32206, 19302, 6987, 3906, 2121, 11407, 21295, 67657, 4307, 32637, 11107, 16882, 30418, 39635, 6129, 12563, 5780, 602, 12682, 34476, 30031, 19464, 39967, 19738, 32864, 28276, 14835, 16459, 14512, 36687, 15460, 8179, 25511, 11288, 22505, 33785, 14631, 415, 1281, 28781, 28295, 11642, 37620, 13857, 13718, 14987, 9885, 37310, 35838, 16016, 28451, 31920, 15783, 26746, 15078, 12803, 8867, 12483, 4105, 20622, 10922, 396, 39312, 38466, 8253, 22332, 4961, 10157, 11470, 21545, 15409, 26155, 3674, 39808, 5925, 28389, 35892, 8235, 26712, 17232, 15027, 18504, 18743, 12190, 27101, 10917, 20673, 35359, 16103, 23840, 37549, 30069, 37142, 39165, 18931, 20156, 18255, 27777, 554]}]}",
"dst": "\"\"",
"dst accumulated": "\"troubleshoot_site username josephb9\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "No problem",
"system response": "Can I have you try refreshing the page, and then trying to put the boots in the cart again?",
"dialog history": "<USER> Hello <SYSTEM> Hello! How can I help you today? <USER> I am trying to buy a pair of boots but they aren't getting added to my cart. <SYSTEM> Okay, I should be able to help you with that. One moment please... Can I get your name and account number first, please? <USER> Joseph Banter, I don't have my account number but my username is josephb9 <SYSTEM> Okay, that's fine. Can you tell me the name of the product you had trouble with? <USER> Calvin Klein boots <SYSTEM> I'm sorry, Joseph. Please stay with me here...",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"no problem\", \"turn_count\": 20, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"can i have you try refreshing the page, and then trying to put the boots in the cart again?\", \"turn_count\": 21, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 48], \"candidates\": [28279, 29772, 5863, 10493, 32983, 23571, 5877, 16040, 29085, 30510, 18589, 20043, 33796, 36331, 11855, 13578, 24038, 39120, 27343, 37752, 25074, 31511, 16743, 6913, 5093, 18182, 8385, 9449, 11473, 37174, 32608, 11999, 3137, 7697, 15190, 27758, 8680, 15876, 32011, 2931, 30583, 16855, 8934, 20773, 13149, 12097, 14714, 16067, 27215, 17994, 23728, 39730, 8379, 36841, 22091, 12027, 10870, 2848, 327, 9751, 23792, 36837, 3358, 832, 15186, 23666, 10368, 6350, 3838, 24392, 223, 20729, 37815, 16275, 24082, 29435, 33746, 33224, 9218, 26450, 6843, 29923, 4990, 38988, 25727, 15693, 31383, 18707, 32528, 31476, 31724, 23698, 12349, 30085, 9891, 1728, 26972, 24731, 29282, 7515]}]}",
"dst": "\"\"",
"dst accumulated": "\"troubleshoot_site username josephb9\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "Sure, one moment That didn't work, sorry",
"system response": "Alright. How about if you try logging out of your account, and then back in.",
"dialog history": "<USER> Hello <SYSTEM> Hello! How can I help you today? <USER> I am trying to buy a pair of boots but they aren't getting added to my cart. <SYSTEM> Okay, I should be able to help you with that. One moment please... Can I get your name and account number first, please? <USER> Joseph Banter, I don't have my account number but my username is josephb9 <SYSTEM> Okay, that's fine. Can you tell me the name of the product you had trouble with? <USER> Calvin Klein boots <SYSTEM> I'm sorry, Joseph. Please stay with me here... <USER> No problem <SYSTEM> Can I have you try refreshing the page, and then trying to put the boots in the cart again?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"sure, one moment\", \"turn_count\": 23, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"that didn't work, sorry\", \"turn_count\": 24, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"alright. how about if you try logging out of your account, and then back in.\", \"turn_count\": 26, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 30], \"candidates\": [38459, 12134, 23855, 20664, 39759, 10620, 32176, 1610, 16261, 25333, 11878, 4124, 9212, 12703, 2206, 23256, 1875, 31740, 37036, 29256, 13185, 34937, 24563, 11089, 1589, 16370, 18583, 2816, 38895, 10530, 67658, 20357, 36749, 34939, 3257, 7364, 38600, 31120, 24572, 4752, 36923, 3313, 38198, 36753, 26988, 17419, 29386, 23469, 7055, 16017, 10909, 23566, 23444, 34925, 2823, 35699, 14262, 23441, 11208, 33757, 9195, 11626, 34493, 8806, 18745, 9858, 9496, 4783, 33734, 35785, 22993, 8296, 11734, 2049, 11073, 23208, 8922, 12819, 39621, 7971, 27787, 13723, 25295, 15054, 4727, 33362, 36833, 14287, 26272, 3259, 1110, 27575, 2102, 8249, 9777, 31403, 25031, 30276, 34159, 455]}]}",
"dst": "\"\"",
"dst accumulated": "\"troubleshoot_site username josephb9\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 7,
"user utterance": "Ok, let's try That seemed to do the trick, thank you!",
"system response": "Great! Is there anything else I can help you with?",
"dialog history": "<USER> Hello <SYSTEM> Hello! How can I help you today? <USER> I am trying to buy a pair of boots but they aren't getting added to my cart. <SYSTEM> Okay, I should be able to help you with that. One moment please... Can I get your name and account number first, please? <USER> Joseph Banter, I don't have my account number but my username is josephb9 <SYSTEM> Okay, that's fine. Can you tell me the name of the product you had trouble with? <USER> Calvin Klein boots <SYSTEM> I'm sorry, Joseph. Please stay with me here... <USER> No problem <SYSTEM> Can I have you try refreshing the page, and then trying to put the boots in the cart again? <USER> Sure, one moment That didn't work, sorry <SYSTEM> Alright. How about if you try logging out of your account, and then back in.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"ok, let's try\", \"turn_count\": 27, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"that seemed to do the trick, thank you!\", \"turn_count\": 28, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"great! is there anything else i can help you with?\", \"turn_count\": 29, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 14], \"candidates\": [38526, 32635, 4707, 25249, 39098, 16741, 18585, 31238, 18471, 12204, 15749, 20226, 2374, 26708, 878, 28798, 15670, 32733, 39519, 31923, 16234, 24460, 5670, 4716, 5869, 20472, 11560, 21221, 35514, 22814, 7811, 7791, 7425, 24229, 19515, 10077, 33026, 24686, 3601, 9685, 33983, 35623, 35899, 35779, 12582, 17021, 23248, 39108, 10023, 23409, 15805, 17140, 35498, 34916, 11694, 5643, 11726, 6938, 24763, 13640, 21039, 37152, 34392, 5766, 10276, 33498, 10254, 27594, 7033, 9349, 24417, 6303, 34538, 1792, 38915, 6794, 2140, 814, 24905, 151, 29812, 2396, 28056, 37098, 888, 15727, 32248, 28861, 37537, 8847, 24754, 38817, 15033, 36578, 17109, 13239, 19909, 12480, 23022, 5580]}]}",
"dst": "\"\"",
"dst accumulated": "\"troubleshoot_site username josephb9\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 8,
"user utterance": "That was all, thanks again.",
"system response": "Have a great day, Joseph. Goodbye!",
"dialog history": "<USER> Hello <SYSTEM> Hello! How can I help you today? <USER> I am trying to buy a pair of boots but they aren't getting added to my cart. <SYSTEM> Okay, I should be able to help you with that. One moment please... Can I get your name and account number first, please? <USER> Joseph Banter, I don't have my account number but my username is josephb9 <SYSTEM> Okay, that's fine. Can you tell me the name of the product you had trouble with? <USER> Calvin Klein boots <SYSTEM> I'm sorry, Joseph. Please stay with me here... <USER> No problem <SYSTEM> Can I have you try refreshing the page, and then trying to put the boots in the cart again? <USER> Sure, one moment That didn't work, sorry <SYSTEM> Alright. How about if you try logging out of your account, and then back in. <USER> Ok, let's try That seemed to do the trick, thank you! <SYSTEM> Great! Is there anything else I can help you with?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"that was all, thanks again.\", \"turn_count\": 30, \"targets\": [\"shopping_cart\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"have a great day, joseph. goodbye!\", \"turn_count\": 31, \"targets\": [\"shopping_cart\", \"retrieve_utterance\", null, [], 85], \"candidates\": [26922, 21922, 34900, 35733, 1766, 5391, 38404, 10192, 815, 33788, 39147, 27251, 21410, 37494, 36717, 17966, 3245, 31519, 23167, 26299, 32099, 29446, 19245, 12628, 19743, 33219, 17276, 19759, 30272, 9110, 37860, 11148, 17999, 47, 7456, 16279, 20028, 18999, 24955, 16288, 38432, 30566, 30805, 26995, 27742, 35715, 17936, 30942, 2987, 10376, 297, 6283, 25542, 4740, 32193, 22311, 12711, 26861, 21059, 7092, 38803, 26224, 29303, 28388, 10803, 37844, 37049, 3233, 24482, 29536, 21580, 33429, 4219, 19916, 3806, 15682, 137, 37036, 34224, 15864, 19338, 3254, 15890, 13830, 26806, 12878, 9574, 39767, 30157, 30367, 5165, 37340, 27989, 13625, 27445, 7188, 37913, 9350, 20650, 3319]}]}",
"dst": "\"\"",
"dst accumulated": "\"troubleshoot_site username josephb9\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to solve website-related issues. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to solve website-related issues. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to solve website-related issues. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to solve website-related issues. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users solve website-related issues. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"troubleshoot_site": {"<username>": ["davidwilliams677", "czhang21", "davidwilliams677", "crystalminh999", "nb115510", "josephb9", "crystalminh905", "nb115510", "rd985177", "czhang21"], "<email>": ["[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]"], "<street_address>": ["7878 lexington ave", "0840 lincoln ave"], "<zip_code>": ["58702", "37540"], "<amount>": ["94", "99", "64", "59", "79", "89", "84", "54", "74", "49", "69", "94.00"], "<name>": ["michael_kors shirt", "michael_kors jeans", "calvin_klein jacket", "guess jeans", "guess jacket", "tommy_hilfiger shirt", "guess boots", "michael_kors boots", "guess shirt"], "<phone>": ["(387) 394-7128"]}}, "intents": {}}" | ""()"" | ""( troubleshoot_site : ( <username> : ( davidwilliams677 | czhang21 | davidwilliams677 | crystalminh999 | nb115510 | josephb9 | crystalminh905 | nb115510 | rd985177 | czhang21 ) | <email> : ( [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] ) | <street_address> : ( 7878 lexington ave | 0840 lincoln ave ) | <zip_code> : ( 58702 | 37540 ) | <amount> : ( 94 | 99 | 64 | 59 | 79 | 89 | 84 | 54 | 74 | 49 | 69 | 94.00 ) | <name> : ( michael_kors shirt | michael_kors jeans | calvin_klein jacket | guess jeans | guess jacket | tommy_hilfiger shirt | guess boots | michael_kors boots | guess shirt ) | <phone> : ( (387) 394-7128 )))"" | ""()"" |
"10015" | "ABCD--train--9" | 9 | "{"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}" | [
{
"turn id": 1,
"user utterance": "",
"system response": "Thank you for contacting Acme Brands! How can I help you today?",
"dialog history": "",
"original user side information": "{\"delexed\": []}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"thank you for contacting acme brands! how can i help you today?\", \"turn_count\": 1, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 67], \"candidates\": [5258, 31591, 34360, 35850, 19033, 4274, 26933, 10596, 32328, 25727, 34050, 26119, 34335, 10076, 18937, 3503, 5117, 6085, 17660, 34696, 38005, 8446, 10633, 28959, 4238, 29323, 30905, 13157, 35635, 31420, 14352, 16083, 32543, 648, 3326, 3248, 9923, 26137, 17188, 9781, 6500, 38344, 8268, 26073, 33035, 18427, 9305, 2407, 37974, 17318, 10446, 38237, 496, 35874, 20769, 38289, 25847, 6615, 12141, 16328, 15475, 32039, 3160, 28731, 23313, 19444, 21445, 537, 11951, 15746, 1036, 1330, 3543, 13347, 12335, 3460, 27936, 37218, 14714, 35735, 6684, 16247, 29699, 33237, 28989, 3201, 24349, 8726, 21297, 25315, 23643, 8980, 16841, 21728, 26943, 38150, 20358, 19975, 23883, 35259]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 2,
"user utterance": "I accidently ordered the wrong item and was wondering if I can change the item",
"system response": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"i accidently ordered the wrong item and was wondering if i can change the item\", \"turn_count\": 2, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"i can check to see if we can make the adjust to your order. can i have your name or account id?\", \"turn_count\": 3, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 58], \"candidates\": [35188, 1445, 32754, 3374, 31140, 21229, 33247, 17345, 29158, 7547, 1796, 25002, 15003, 33194, 5610, 10862, 18881, 15773, 1973, 34772, 23488, 19196, 38786, 33594, 14246, 17243, 30352, 26364, 23989, 12597, 30343, 16952, 26246, 5076, 26087, 26169, 16501, 29407, 18271, 4643, 2251, 21749, 26258, 17871, 25930, 37068, 13244, 34802, 34856, 2138, 27656, 12250, 16275, 35635, 35615, 23308, 19107, 11769, 30149, 12317, 23922, 7491, 36683, 1774, 27865, 11015, 15337, 21373, 30070, 35381, 32907, 17231, 2834, 15359, 5119, 9751, 27307, 13922, 6081, 19224, 38654, 36481, 8482, 24616, 28686, 29586, 21366, 8375, 12882, 11745, 26026, 17627, 32921, 3884, 16945, 16022, 2606, 5039, 951, 38110]}]}",
"dst": "\"\"",
"dst accumulated": "\"\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 3,
"user utterance": "Norman Bouchard Account ID: 4VEJCYVP8U",
"system response": "Thank you. You need to both remove an item and add a different item to your order?",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today? <USER> I accidently ordered the wrong item and was wondering if I can change the item <SYSTEM> I can check to see if we can make the adjust to your order. Can I have your name or account ID?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"norman bouchard\", \"turn_count\": 4, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"account id: <account_id>\", \"turn_count\": 6, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"thank you. you need to both remove an item and add a different item to your order?\", \"turn_count\": 7, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 9], \"candidates\": [18043, 5655, 20515, 294, 4478, 24657, 23170, 541, 24099, 91914, 16169, 16315, 6411, 19933, 17620, 38381, 16114, 24329, 30182, 794, 8224, 18779, 5737, 3753, 26069, 21713, 16821, 25449, 24816, 133, 3311, 34591, 20242, 16681, 12789, 21289, 29976, 10628, 30911, 871, 6199, 23929, 30788, 4849, 26970, 24467, 38246, 12056, 27913, 15512, 38915, 9253, 3925, 4189, 8870, 30851, 5374, 8723, 13142, 18987, 23794, 20421, 39409, 8365, 8404, 14089, 4653, 30064, 9707, 23610, 5386, 25504, 4029, 26222, 36613, 8488, 15657, 24498, 8220, 10672, 17699, 17804, 26115, 4295, 8739, 10063, 7173, 34081, 19921, 16502, 22569, 20767, 10812, 29974, 18044, 39249, 24607, 23133, 12269, 9374]}]}",
"dst": "\"shipping_issue account_id 4vejcyvp8u\"",
"dst accumulated": "\"shipping_issue account_id 4vejcyvp8u\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 4,
"user utterance": "I think at this point I'd rather just cancel the order",
"system response": "Okay. Which is your order ID number?",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today? <USER> I accidently ordered the wrong item and was wondering if I can change the item <SYSTEM> I can check to see if we can make the adjust to your order. Can I have your name or account ID? <USER> Norman Bouchard Account ID: 4VEJCYVP8U <SYSTEM> Thank you. You need to both remove an item and add a different item to your order?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"i think at this point i'd rather just cancel the order\", \"turn_count\": 8, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"okay. which is your order id number?\", \"turn_count\": 9, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 18], \"candidates\": [20745, 11329, 26839, 2915, 24048, 19373, 4114, 22661, 35930, 31123, 169, 33300, 37740, 15715, 17213, 23682, 3759, 28257, 91915, 7036, 29625, 1865, 13987, 4087, 39223, 16216, 39841, 11453, 37859, 8609, 17596, 25433, 1524, 1719, 3699, 746, 1669, 22759, 6846, 1915, 2455, 16475, 14440, 14933, 20485, 28670, 16298, 26831, 37091, 39201, 19785, 31842, 30928, 31503, 38931, 19534, 28687, 26435, 38757, 27927, 9934, 18918, 34443, 133, 39209, 6590, 15086, 19371, 17357, 15050, 12002, 34150, 6767, 8010, 39273, 144, 9461, 5486, 32684, 25529, 32040, 39158, 30841, 18139, 20090, 6450, 3671, 25345, 7844, 34094, 10715, 12731, 14586, 36556, 12847, 13618, 22863, 23773, 30222, 21961]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue account_id 4vejcyvp8u\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 5,
"user utterance": "Order ID: 5545781356",
"system response": "What is the shipping status of your order?",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today? <USER> I accidently ordered the wrong item and was wondering if I can change the item <SYSTEM> I can check to see if we can make the adjust to your order. Can I have your name or account ID? <USER> Norman Bouchard Account ID: 4VEJCYVP8U <SYSTEM> Thank you. You need to both remove an item and add a different item to your order? <USER> I think at this point I'd rather just cancel the order <SYSTEM> Okay. Which is your order ID number?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"order id: <order_id>\", \"turn_count\": 10, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"what is the shipping status of your order?\", \"turn_count\": 12, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 8], \"candidates\": [16617, 8927, 21233, 14888, 6318, 29263, 31411, 2187, 2707, 12931, 33420, 28019, 35253, 11296, 28189, 15005, 33277, 35532, 35585, 38100, 32060, 29666, 5515, 26724, 32407, 5405, 19061, 17370, 4072, 34553, 17604, 19241, 39298, 25689, 22253, 16973, 3076, 32244, 36053, 23172, 27114, 12971, 7101, 19105, 12633, 22916, 30885, 34332, 10363, 2296, 16717, 14087, 21471, 30453, 69, 37987, 29956, 2029, 4439, 2527, 19558, 32252, 29468, 13384, 34033, 25492, 35271, 5163, 7911, 37219, 19805, 2451, 31189, 16531, 12146, 7367, 27748, 39823, 29772, 20581, 38958, 34036, 34368, 8408, 38377, 21362, 36819, 31817, 846, 24783, 36945, 25697, 9241, 14751, 31379, 14604, 33479, 35618, 38647, 4742]}]}",
"dst": "\"shipping_issue order_id 5545781356\"",
"dst accumulated": "\"shipping_issue account_id 4vejcyvp8u, shipping_issue order_id 5545781356\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 6,
"user utterance": "It says in transit",
"system response": "What is your membership level with us?",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today? <USER> I accidently ordered the wrong item and was wondering if I can change the item <SYSTEM> I can check to see if we can make the adjust to your order. Can I have your name or account ID? <USER> Norman Bouchard Account ID: 4VEJCYVP8U <SYSTEM> Thank you. You need to both remove an item and add a different item to your order? <USER> I think at this point I'd rather just cancel the order <SYSTEM> Okay. Which is your order ID number? <USER> Order ID: 5545781356 <SYSTEM> What is the shipping status of your order?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"it says in transit\", \"turn_count\": 13, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"what is your membership level with us?\", \"turn_count\": 15, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 58], \"candidates\": [1358, 18622, 29084, 31835, 4656, 30325, 13377, 35361, 12221, 22527, 6934, 39076, 9370, 4670, 13042, 22464, 11675, 23527, 2610, 6005, 13079, 5460, 11390, 34059, 22060, 35429, 21931, 10010, 21617, 15319, 31255, 14516, 37763, 36823, 23570, 3976, 14628, 8560, 974, 30306, 23510, 38806, 4099, 29258, 17524, 27304, 6712, 39765, 39758, 21843, 29201, 34118, 20996, 35827, 21954, 38667, 31956, 13407, 5843, 15934, 31846, 15710, 19122, 18403, 18003, 19989, 5971, 14240, 31263, 14778, 5017, 10593, 12401, 31231, 18125, 2443, 18299, 24376, 19676, 8832, 8890, 19558, 36987, 31268, 6454, 32865, 28437, 35386, 8276, 8794, 34204, 28681, 15741, 14602, 25111, 21061, 10828, 12980, 38580, 1687]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue account_id 4vejcyvp8u, shipping_issue order_id 5545781356\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 7,
"user utterance": "Gold",
"system response": "Since the order has already shipped, I'm unable to cancel to order. However, I'll be able to refund you right away. Once the shipment arrives, you'll need to contact us for a return shipping label.",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today? <USER> I accidently ordered the wrong item and was wondering if I can change the item <SYSTEM> I can check to see if we can make the adjust to your order. Can I have your name or account ID? <USER> Norman Bouchard Account ID: 4VEJCYVP8U <SYSTEM> Thank you. You need to both remove an item and add a different item to your order? <USER> I think at this point I'd rather just cancel the order <SYSTEM> Okay. Which is your order ID number? <USER> Order ID: 5545781356 <SYSTEM> What is the shipping status of your order? <USER> It says in transit <SYSTEM> What is your membership level with us?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"gold\", \"turn_count\": 16, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"since the order has already shipped, i'm unable to cancel to order. however, i'll be able to refund you right away. once the shipment arrives, you'll need to contact us for a return shipping label.\", \"turn_count\": 18, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 56], \"candidates\": [33772, 26282, 31007, 3105, 18960, 3124, 31726, 4103, 6901, 14403, 20448, 825, 18471, 30822, 29578, 27876, 13485, 17692, 24362, 11387, 30433, 22089, 14034, 2211, 28676, 24427, 38831, 11558, 199, 11918, 39690, 22037, 24592, 31235, 26710, 4287, 24294, 29363, 6506, 5853, 33375, 35636, 34398, 25158, 18941, 32043, 24526, 31564, 23878, 31423, 8985, 18511, 6427, 89, 11019, 11580, 863, 24055, 20873, 23922, 1467, 24054, 23367, 12683, 19890, 25471, 9950, 1690, 2734, 29851, 24855, 35614, 11109, 38197, 19750, 4494, 10279, 13040, 32307, 33815, 22379, 29900, 8755, 28243, 36405, 14623, 16019, 9691, 27811, 12534, 29408, 37523, 20526, 26451, 6455, 12425, 35656, 20757, 3561, 32590]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue account_id 4vejcyvp8u, shipping_issue order_id 5545781356\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 8,
"user utterance": "Ok, that sounds good thank you",
"system response": "You're welcome. What was the cost of your order?",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today? <USER> I accidently ordered the wrong item and was wondering if I can change the item <SYSTEM> I can check to see if we can make the adjust to your order. Can I have your name or account ID? <USER> Norman Bouchard Account ID: 4VEJCYVP8U <SYSTEM> Thank you. You need to both remove an item and add a different item to your order? <USER> I think at this point I'd rather just cancel the order <SYSTEM> Okay. Which is your order ID number? <USER> Order ID: 5545781356 <SYSTEM> What is the shipping status of your order? <USER> It says in transit <SYSTEM> What is your membership level with us? <USER> Gold <SYSTEM> Since the order has already shipped, I'm unable to cancel to order. However, I'll be able to refund you right away. Once the shipment arrives, you'll need to contact us for a return shipping label.",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"ok, that sounds good\", \"turn_count\": 19, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"thank you\", \"turn_count\": 20, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"you're welcome. what was the cost of your order?\", \"turn_count\": 21, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 30], \"candidates\": [35541, 13097, 5480, 6680, 16508, 17219, 4774, 26844, 17500, 38451, 27815, 10603, 1163, 16762, 19664, 36767, 4894, 4791, 4670, 36752, 39186, 25686, 10246, 33433, 20569, 6447, 2878, 6780, 7295, 38766, 91916, 35631, 33563, 2972, 23898, 23399, 38363, 17249, 2453, 2774, 31272, 17467, 22859, 19704, 32051, 17417, 38563, 24137, 3665, 12831, 6585, 39153, 9600, 13968, 10334, 24146, 34967, 19024, 22031, 10456, 11697, 4056, 22474, 19394, 1448, 34025, 656, 14802, 2109, 31066, 15317, 32380, 8282, 21667, 21754, 24997, 9494, 33502, 11630, 12293, 15904, 20864, 39953, 12940, 2700, 12262, 14192, 4762, 27545, 35621, 39924, 32116, 26733, 37468, 38120, 36189, 32297, 38886, 1854, 20714]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue account_id 4vejcyvp8u, shipping_issue order_id 5545781356\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 9,
"user utterance": "$54 Thanks for the help thats all i needed",
"system response": "I've refunded your account $54. Is there anything else I can help you with?",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today? <USER> I accidently ordered the wrong item and was wondering if I can change the item <SYSTEM> I can check to see if we can make the adjust to your order. Can I have your name or account ID? <USER> Norman Bouchard Account ID: 4VEJCYVP8U <SYSTEM> Thank you. You need to both remove an item and add a different item to your order? <USER> I think at this point I'd rather just cancel the order <SYSTEM> Okay. Which is your order ID number? <USER> Order ID: 5545781356 <SYSTEM> What is the shipping status of your order? <USER> It says in transit <SYSTEM> What is your membership level with us? <USER> Gold <SYSTEM> Since the order has already shipped, I'm unable to cancel to order. However, I'll be able to refund you right away. Once the shipment arrives, you'll need to contact us for a return shipping label. <USER> Ok, that sounds good thank you <SYSTEM> You're welcome. What was the cost of your order?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"$<amount>\", \"turn_count\": 22, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"thanks for the help\", \"turn_count\": 24, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}, {\"speaker\": \"customer\", \"text\": \"thats all i needed\", \"turn_count\": 25, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"i've refunded your account $<amount>. is there anything else i can help you with?\", \"turn_count\": 26, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 85], \"candidates\": [37386, 3352, 7491, 18, 28703, 37076, 19283, 15166, 28565, 12650, 4128, 13114, 1888, 21326, 4885, 14093, 16543, 25350, 21880, 25637, 38912, 32932, 10201, 24674, 8853, 27223, 29315, 30854, 15385, 39297, 32241, 15805, 15196, 26745, 18984, 11739, 26947, 21329, 27492, 19580, 19920, 12428, 36688, 28934, 30302, 38360, 3201, 25016, 14169, 17172, 2629, 22170, 19994, 28230, 35627, 38220, 28099, 22296, 38087, 28494, 16951, 3245, 27433, 22093, 36152, 20212, 25726, 4373, 8471, 28273, 14, 19022, 5275, 38328, 26523, 38781, 31859, 5888, 27655, 21840, 8155, 12888, 21787, 3535, 2921, 95034, 27872, 16841, 31732, 6105, 10754, 14314, 39317, 10431, 9959, 39986, 26987, 859, 20629, 30521]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue account_id 4vejcyvp8u, shipping_issue order_id 5545781356, shipping_issue amount 54\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
},
{
"turn id": 10,
"user utterance": "No, thanks again",
"system response": "Alright, well enjoy your day!",
"dialog history": "<SYSTEM> Thank you for contacting Acme Brands! How can I help you today? <USER> I accidently ordered the wrong item and was wondering if I can change the item <SYSTEM> I can check to see if we can make the adjust to your order. Can I have your name or account ID? <USER> Norman Bouchard Account ID: 4VEJCYVP8U <SYSTEM> Thank you. You need to both remove an item and add a different item to your order? <USER> I think at this point I'd rather just cancel the order <SYSTEM> Okay. Which is your order ID number? <USER> Order ID: 5545781356 <SYSTEM> What is the shipping status of your order? <USER> It says in transit <SYSTEM> What is your membership level with us? <USER> Gold <SYSTEM> Since the order has already shipped, I'm unable to cancel to order. However, I'll be able to refund you right away. Once the shipment arrives, you'll need to contact us for a return shipping label. <USER> Ok, that sounds good thank you <SYSTEM> You're welcome. What was the cost of your order? <USER> $54 Thanks for the help thats all i needed <SYSTEM> I've refunded your account $54. Is there anything else I can help you with?",
"original user side information": "{\"delexed\": [{\"speaker\": \"customer\", \"text\": \"no, thanks again\", \"turn_count\": 27, \"targets\": [\"manage\", null, null, [], -1], \"candidates\": []}]}",
"original system side information": "{\"delexed\": [{\"speaker\": \"agent\", \"text\": \"alright, well enjoy your day!\", \"turn_count\": 28, \"targets\": [\"manage\", \"retrieve_utterance\", null, [], 93], \"candidates\": [25508, 25294, 30196, 6026, 642, 4484, 16141, 2842, 10571, 27760, 20545, 14146, 36991, 37858, 37590, 26632, 6319, 39488, 21074, 3333, 23849, 13964, 24543, 2707, 1141, 34009, 28664, 4856, 36538, 3933, 3438, 18753, 20244, 35011, 19884, 26665, 29845, 7895, 21824, 33899, 15896, 20036, 21277, 14545, 8360, 17306, 11327, 18564, 25550, 2567, 2166, 33033, 39914, 34432, 32000, 29463, 35346, 5953, 26476, 3441, 8007, 38934, 10669, 22237, 12796, 26944, 36777, 17178, 18394, 18787, 20949, 22350, 33821, 19612, 32397, 25383, 19602, 27523, 11506, 11460, 28425, 10487, 6347, 30791, 21566, 30619, 31515, 35983, 13871, 27494, 31214, 37691, 318, 91918, 30099, 30047, 34963, 20163, 16695, 10088]}]}",
"dst": "\"\"",
"dst accumulated": "\"shipping_issue account_id 4vejcyvp8u, shipping_issue order_id 5545781356, shipping_issue amount 54\"",
"intent": "",
"external knowledge": "",
"external knowledge non-flat": ""
}
] | [
"This is a bot helping users to check out update a shipment of an item. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to check out update a shipment of an item. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to check out update a shipment of an item. Based on the conversation history and available external data, please generate a relevant system response for the user.",
"The purpose of this bot is to assist users to check out update a shipment of an item. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.",
"This bot is designed to help users check out update a shipment of an item. By utilizing the current dialog context and external resources, generate a fitting response for the user."
] | "{"metadata": {}, "slots and values": {"shipping_issue": {"<order_id>": ["5501540255", "7129469967", "1135512314", "1551016870", "3071873553", "2967715579", "9228783166", "4838141260", "2336809170", "7257480385"], "<username>": ["davidw99", "cm924261", "cz091551", "nbouchard613", "joycewu2", "sanyaafzal261", "joycewu8", "jb777907", "rdomingo569", "alessandrop603"], "<email>": ["[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]"], "<zip_code>": ["2552", "64275", "54832", "57637", "25171", "20431", "63530", "42087", "44264", "80291"], "<account_id>": ["is8nhdwn7m", "h5jnulfxk8", "oclm8otdy0", "hb61pzojex", "rajjbyl3ut", "rajjbyl3ut", "0o2svtreok", "3oronfnnlb", "wdhgdkzak5", "t8zjtml3we"], "<amount>": ["94", "69", "99", "64", "59", "79", "89", "54", "69.00", "74", "49", "84"], "<street_address>": ["6921 primrose ave", "0339 lincoln ave", "8292 lincoln ave", "6533 lincoln ave", "5388 circle drive", "5719 primrose ave", "5707 lexington ave", "2835 lincoln ave", "2742 2nd ave", "8298 1st ave"], "<phone>": ["(393) 891-8147", "(611) 982-2533", "(266) 456-0810", "(853) 496-4606", "(721) 298-4575", "(555) 380-2981", "(494) 623-1132", "(139) 131-6434", "(494) 623-1132", "(925) 003-3735"], "<name>": ["michael_kors shirt", "michael_kors jeans", "guess jeans", "calvin_klein boots", "michael_kors boots", "guess jacket", "guess boots", "michael_kors jacket", "calvin_klein shirt", "guess shirt"]}}, "intents": {}}" | ""()"" | ""( shipping_issue : ( <order_id> : ( 5501540255 | 7129469967 | 1135512314 | 1551016870 | 3071873553 | 2967715579 | 9228783166 | 4838141260 | 2336809170 | 7257480385 ) | <username> : ( davidw99 | cm924261 | cz091551 | nbouchard613 | joycewu2 | sanyaafzal261 | joycewu8 | jb777907 | rdomingo569 | alessandrop603 ) | <email> : ( [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] | [email protected] ) | <zip_code> : ( 2552 | 64275 | 54832 | 57637 | 25171 | 20431 | 63530 | 42087 | 44264 | 80291 ) | <account_id> : ( is8nhdwn7m | h5jnulfxk8 | oclm8otdy0 | hb61pzojex | rajjbyl3ut | rajjbyl3ut | 0o2svtreok | 3oronfnnlb | wdhgdkzak5 | t8zjtml3we ) | <amount> : ( 94 | 69 | 99 | 64 | 59 | 79 | 89 | 54 | 69.00 | 74 | 49 | 84 ) | <street_address> : ( 6921 primrose ave | 0339 lincoln ave | 8292 lincoln ave | 6533 lincoln ave | 5388 circle drive | 5719 primrose ave | 5707 lexington ave | 2835 lincoln ave | 2742 2nd ave | 8298 1st ave ) | <phone> : ( (393) 891-8147 | (611) 982-2533 | (266) 456-0810 | (853) 496-4606 | (721) 298-4575 | (555) 380-2981 | (494) 623-1132 | (139) 131-6434 | (494) 623-1132 | (925) 003-3735 ) | <name> : ( michael_kors shirt | michael_kors jeans | guess jeans | calvin_klein boots | michael_kors boots | guess jacket | guess boots | michael_kors jacket | calvin_klein shirt | guess shirt )))"" | ""()"" |
"1884" | "ABCD--train--10" | 10 | "{\"personal\": {\"account_id\": \"vjqxlcevhe\", \"customer_name\": \"crystal minh\", \"email\": \"c(...TRUNCATED) | [{"turn id":1,"user utterance":"","system response":"Thank you for contacting Acme. How may I help (...TRUNCATED) | ["This is a bot helping users to check out update a shipment of an item. Given the dialog context an(...TRUNCATED) | "{\"metadata\": {}, \"slots and values\": {\"shipping_issue\": {\"<order_id>\": [\"5501540255\", \"7(...TRUNCATED) | ""()"" | "\"( shipping_issue : ( <order_id> : ( 5501540255 | 7129469967 | 1135512314 | 1551016870 | 307187355(...TRUNCATED) | ""()"" |
DialogStudio: Unified Dialog Datasets and Instruction-Aware Models for Conversational AI
Follow the DialogStudio GitHub repository for latest information.
Datasets
Load dataset
The datasets are split into several categories in HuggingFace
Datasets/
├── Knowledge-Grounded-Dialogues
├── Natural-Language-Understanding
├── Open-Domain-Dialogues
├── Task-Oriented-Dialogues
├── Dialogue-Summarization
├── Conversational-Recommendation-Dialogs
You can load any dataset in the DialogStudio from the HuggingFace hub by claiming the {dataset_name}
, which is exactly the dataset folder name. All available datasets are described in dataset content. For easier reference, [available dataset names](#Available Datasets) are also listed below.
Below is one example to load the MULTIWOZ2_2 dataset under the task-oriented-dialogues category:
Load the dataset
from datasets import load_dataset
dataset = load_dataset('Salesforce/dialogstudio', 'MULTIWOZ2_2')
Here is the output structure of MultiWOZ 2.2
DatasetDict({
train: Dataset({
features: ['original dialog id', 'new dialog id', 'dialog index', 'original dialog info', 'log', 'prompt', 'external knowledge non-flat', 'external knowledge', 'dst knowledge', 'intent knowledge'],
num_rows: 8437
})
validation: Dataset({
features: ['original dialog id', 'new dialog id', 'dialog index', 'original dialog info', 'log', 'prompt', 'external knowledge non-flat', 'external knowledge', 'dst knowledge', 'intent knowledge'],
num_rows: 1000
})
test: Dataset({
features: ['original dialog id', 'new dialog id', 'dialog index', 'original dialog info', 'log', 'prompt', 'external knowledge non-flat', 'external knowledge', 'dst knowledge', 'intent knowledge'],
num_rows: 1000
})
})
Available Datasets
The data_name
for load_dataset("Salesforce/dialogstudio", data_name)
can be found below. More detailed information for each dataset can be found in out github.
"natural_language_understanding": [
"ATIS", "ATIS-NER", "BANKING77", "BANKING77-OOS", "CLINC-Single-Domain-OOS-banking",
"CLINC-Single-Domain-OOS-credit_cards", "CLINC150", "DSTC8-SGD", "HWU64", "MIT-Movie",
"MIT-Restaurant", "RESTAURANTS8K", "SNIPS", "SNIPS-NER", "TOP", "TOP-NER"
],
"task_oriented": [
"ABCD", "AirDialogue", "BiTOD", "CaSiNo", "CraigslistBargains",
"Disambiguation", "DSTC2-Clean", "FRAMES", "GECOR", "HDSA-Dialog",
"KETOD", "KVRET", "MetaLWOZ", "MS-DC", "MuDoCo",
"MulDoGO", "MultiWOZ_2.1", "MULTIWOZ2_2", "SGD", "SimJointGEN",
"SimJointMovie", "SimJointRestaurant", "STAR", "Taskmaster1", "Taskmaster2",
"Taskmaster3", "WOZ2_0"
],
"dialogue_summarization": [
"AMI", "CRD3", "DialogSum", "ECTSum", "ICSI",
"MediaSum", "QMSum", "SAMSum", "TweetSumm", "ConvoSumm",
"SummScreen_ForeverDreaming", "SummScreen_TVMegaSite"
],
"conversational_recommendation": [
"Redial", "DuRecDial-2.0", "OpenDialKG", "SalesBot",
],
"open_domain": [
"chitchat-dataset", "ConvAI2", "AntiScam", "Empathetic", "HH-RLHF",
"PLACES3.5", "Prosocial", "SODA", "ShareGPT"
],
"knowledge_grounded": [
"CompWebQ", "CoQA", "CoSQL", "DART", "FeTaQA",
"GrailQA", "HybridQA", "MTOP", "MultiModalQA", "SParC",
"Spider", "SQA", "ToTTo", "WebQSP", "WikiSQL",
"WikiTQ", "wizard_of_internet", "wizard_of_wikipedia"
],
License
Our project follows the following structure with respect to licensing:
- For all the modified datasets in DialogStudio:
- A portion of these datasets is under the Apache License 2.0.
- Some retain their original licenses even after modification.
- For a few datasets that lacked a license, we have cited the relevant papers.
- Original dataset licenses: For reference, we also put the original avaliable licenses for each dataset into their respective dataset folders.
- Code: Our codebase is under the Apache License 2.0.
For detailed licensing information, please refer to the specific licenses accompanying the datasets. If you utilize datasets from DialogStudio, we kindly request that you cite our work.
Citation
The data and code in this repository is mostly developed for or derived from the paper below. If you utilize datasets from DialogStudio, we kindly request that you cite both the original work and our own.
@misc{zhang2023dialogstudio,
title={DialogStudio: Towards Richest and Most Diverse Unified Dataset Collection for Conversational AI},
author={Jianguo Zhang and Kun Qian and Zhiwei Liu and Shelby Heinecke and Rui Meng and Ye Liu and Zhou Yu and and Huan Wang and Silvio Savarese and Caiming Xiong},
year={2023},
eprint={2307.10172},
archivePrefix={arXiv},
primaryClass={cs.CL}
}
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